Defense Science and Technology: Adopting Best Practices Can Improve Innovation Investments and Management

GAO-17-499 Published: Jun 29, 2017. Publicly Released: Jun 29, 2017.
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Fast Facts

Defense Science and Technology: Adopting Best Practices Can Improve Innovation Investments and Management

DOD plans to invest $12.5 billion on innovative technology in fiscal year 2017. We compared DOD's approach with how leading technology companies like Amazon and Dow manage their science and technology investments.

We found that DOD's ability to innovate is limited by its funding policies, as projects are planned up to 2 years in advance, which can slow innovation and limit lab directors’ autonomy. Additionally, DOD’s culture prioritizes developing technologies only for programs that already have the needed funding.

We recommended that DOD define a science and technology management framework that uses leading commercial practices.

Department of Defense Technology Management Process

Graphic showing progression from technology investment, through development, then deployment.

Graphic showing progression from technology investment, through development, then deployment.

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Highlights

What GAO Found

The eight leading companies whose practices GAO assessed take a disciplined approach to organizing and executing their technology development activities by grouping them into two portfolios: incremental and disruptive, as shown in the figure. Incremental development improves product lines whereas disruptive development is for riskier innovative and potentially market-shifting technologies.

Commercial Model Ensures Investments in Incremental and Disruptive Innovation

Commercial Model Ensures Investments in Incremental and Disruptive Innovation

By separating these two portfolios, companies reported that they could promote existing product lines in the short term while exploring opportunities to remain competitive in the long term, and mitigate the financial risk associated with disruptive technology development. Moreover, GAO found that leading companies also ensure technologies will be relevant in the marketplace by engaging a wide range of internal stakeholders. These companies also reported that they gain leadership buy-in by prototyping technologies before committing to further development and product integration.

While some Department of Defense (DOD) practices closely mirror those of the companies GAO reviewed, DOD's ability to adopt leading commercial practices in its approach to managing science and technology (S&T) investments is limited by its funding policies and culture. Unlike the companies GAO reviewed, DOD leadership does not provide guidance on or assess the mix of incremental and disruptive innovation. As a result, officials reported that DOD labs struggle to find the right balance between these investment areas. Under DOD's budget policy, projects are planned up to 2 years in advance, which can slow innovation and limit lab directors' autonomy as compared to companies. Congress has provided a means for lab directors to initiate work outside of this lengthy process, but it has not been fully utilized. Additionally, responsibilities for technology versus product development also contribute to a culture that discourages collaboration and limits labs' ability to prototype. Yet these issues are not insurmountable, as pockets of each military department have demonstrated, such as through recent efforts to expand advanced prototyping in the labs. Further, Congress has required that by February 2018 DOD create a new Under Secretary of Defense for Research and Engineering (USD(R&E)), which will be charged with developing policies to improve innovation. This position creates an opportunity to develop policies that further promote adoption of leading commercial practices.

DOD relies on innovative technologies to ensure the superiority of its weapon systems and planned to invest about $12.5 billion in fiscal year 2017 to achieve this aim. Recently, DOD's leadership role in fostering innovation has been supplanted by the commercial sector. This has changed DOD's approach to technology development by relying more on commercial innovation.

Conference Report 112-329 included a provision for GAO to review DOD's S&T enterprise. This report assesses (1) the practices leading companies employ to manage technology development and (2) the extent to which DOD can incorporate these practices into its own. GAO interviewed eight large, profitable, leading technology companies (Amazon, Dow Chemical, Honeywell, General Motors, IBM, Qualcomm, Siemens AG, and Valvoline) to identify practices they used to manage, prioritize, and assess their technology portfolios. GAO also met with DOD organizations that manage and execute S&T funds to identify their practices.

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Recommendations

GAO recommends that DOD annually define and assess the mix of innovation investments and define, in policy or guidance, an S&T management framework that comprehensively employs leading commercial practices. DOD did not agree with the recommendations, citing its ongoing deliberations on the new USD R&E's role, but did identify some planned actions. GAO believes its recommendations are valid as discussed in the report.

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Defense
Priority Rec.
This is a priority recommendation.
To ensure that DOD is positioned to counter both near and far term threats, consistent with its S&T framework, the Secretary of Defense should direct the new Under Secretary of Defense for Research and Engineering to annually define the mix of incremental and disruptive innovation investments for each military department.
Open
In June 2017, the Department of Defense (DOD) disagreed with our recommendation, stating that it would be premature to get ahead of the Secretary of Defense's final decisions on the role of the new Under Secretary of Defense for Research and Engineering (USD(R&E)) until that position is established, as required by law. In July 2018, the Department issued a memorandum finalizing the organizational structures, and roles and responsibilities for USD(R&E), but did not include a requirement for that office to annually define the mix of incremental and disruptive innovation investments for each military department. Although the Office of the USD(R&E)'s September 2019 science & technology strategy acknowledges the need to invest in both incremental and disruptive innovation, the strategy does not define what an appropriate investment mix should be. In March 2021, a senior official in the Office of the USD(R&E) stated that the military departments are likely better positioned that USD(R&E) to define, in their military department-specific science and technology strategies, an appropriate mix of investments for their respective departments and to assess performance toward achieving that mix. Our review of the Air Force's April 2019 science and technology strategy shows that that department already defines its desired mix in incremental and disruptive innovation investments. However, our review of the Army's (2019) and Navy's (2017) science and technology strategies show that they do not yet establish any such desired mix. More recently, in May 2022, another senior official in the Office of the USD(R&E) expressed skepticism on whether any desired mix of incremental and disruptive innovation should be defined in strategy -- either at the Office of the USD(R&E) level or at the military department level -- and questioned the utility of assessing performance toward achieving that mix. Rather, this official pointed out that DOD's Communities of Interest -- a component of DOD's overarching Reliance 21 framework for science and technology coordination -- provide senior leadership within the Office of the USD(R&E) and the military departments with sufficient visibility through annual budget and portfolio reviews to the types of science and technology investments being made by the Department. However, Communities of Interest are limited to an advisory capacity, and lack the authority to direct military department science and technology investments.
Department of Defense
Priority Rec.
This is a priority recommendation.
To ensure that DOD is positioned to counter both near and far term threats, consistent with its S&T framework, the Secretary of Defense should direct the new Under Secretary of Defense for Research and Engineering to annually assess whether that mix is achieved.
Open
In June 2017, the Department of Defense (DOD) disagreed with our recommendation, stating that it would be premature to get ahead of the Secretary of Defense's final decisions on the role of the new Under Secretary of Defense for Research and Engineering (USD(R&E)) until that position is established, as required by law. In July 2018, the Department issued a memorandum finalizing the organizational structures, and roles and responsibilities for USD(R&E), but did not require that office to annually assess whether a desired mix of incremental and disruptive innovation investments mix had been achieved. In December 2019, a senior official within the Office of the USD(R&E) stated that DOD's Communities of Interest -- a component of DOD's overarching Reliance 21 framework for science and technology coordination -- are required to plan short- and long-term research and assess that research for an appropriate mix and balance between research priorities. More recently, in May 2022, another senior official within the Office of the USD(R&E) reiterated that the Communities of Interest, through their annual budget and portfolio reviews, provide senior leadership within the Office of the USD(R&E) and the military departments with sufficient visibility to the types of science and technology investments being made by the Department. However, as of May 2022, USD(R&E) has not yet defined what the appropriate mix of incremental and disruptive innovation investments should be for DOD. Therefore, it is unclear what criteria the Communities use to evaluate whether an appropriate balance exists between research priorities, including incremental and disruptive innovation.
Department of Defense
Priority Rec.
This is a priority recommendation.
To ensure that DOD is positioned to more comprehensively implement leading practices for managing science and technology programs, the Secretary of Defense should direct the new Under Secretary of Defense for Research and Engineering to define, in policy or guidance, an S&T management framework that includes emphasizing greater use of existing flexibilities to more quickly initiate and discontinue projects to respond to the rapid pace of innovation.
Open
In June 2017, the Department of Defense (DOD) disagreed with our recommendation, stating that it would be premature to get ahead of the Secretary of Defense's final decisions on the role of the new Under Secretary of Defense for Research and Engineering (USD(R&E)) until that position is established, as required by law. In July 2018, the Department issued a memorandum finalizing the organizational structures, and roles and responsibilities for USD(R&E), but did not require it to define a science and technology management framework that includes a process for discontinuing projects. In December 2019, a senior official with USD(R&E) reported that DOD has successfully implemented flexible funding vehicles such as the Defense Modernization Account that allowed funds to be rapidly moved to promising prototype projects within DOD's science and technology enterprise. In addition, this senior official reported an increased use of Other Transaction Authority by the Defense Innovation Unit and Defense Advanced Research Projects Agency. In March 2021, senior officials with the Office of the USD(R&E) stated that an authority previously provided in Section 219 of the Duncan Hunter National Defense Authorization Act for Fiscal Year 2009, as implemented, provides the primary mechanism by which the defense laboratories are able to initiate projects outside the annual federal budgeting process. However, these officials acknowledged that the Office of the USD(R&E) has not provided the military departments or defense laboratories with any guidance or policy related to use of the authority since 2017, and in a December 2018 report (GAO-19-64), we found that defense laboratories' use of the authority varied and that many laboratories did not use it to the maximum extent allowed. Further, the Office of the USD(R&E) has not yet developed policy or guidance that military departments could use to emphasize greater use of existing flexibilities for discontinuing science and technology projects. In May 2022, senior officials with the Office of the USD(R&E) stated that, given the need to ensure that adequate time and funding are provided to science and technology efforts at DOD, they did not find it appropriate for those efforts to be subject to rapid shifts in funding at the defense laboratories. Instead, these efforts should be given time and consistent funding to mature technologies. These senior USD(R&E) officials further stated that the defense laboratories rarely need to quickly respond to threats in a way that would necessitate immediately initiating a new project or discontinuing one underway -- in contrast to what we heard from defense laboratories' officials in developing our December 2018 report. Consequently, DOD's processes for initiating and terminating science and technology projects largely remain linked to the annual federal budgeting process, which does not provide the agility needed to respond to the rapid pace of innovation.
Department of Defense
Priority Rec.
This is a priority recommendation.
To ensure that DOD is positioned to more comprehensively implement leading practices for managing science and technology programs, the Secretary of Defense should direct the new Under Secretary of Defense for Research and Engineering to define, in policy or guidance, an S&T management framework that includes incorporating acquisition stakeholders into technology development programs to ensure they are relevant to customers.
Closed – Implemented
In June 2017, the Department of Defense (DOD) disagreed with our recommendation, stating that it would be premature to get ahead of the Secretary of Defense's final decisions on the role of the new Under Secretary of Defense for Research and Engineering (USD(R&E)) until that position is established, as required by law. In July 2018, the Department issued a memorandum finalizing the organizational structures, roles, and responsibilities for USD(R&E), but did not require that office to define, in policy or guidance, a science and technology framework that includes incorporating acquisition stakeholders into technology development programs. In December 2019, a senior official within the Office of the USD(R&E) reported that USD(R&E) actively partners with acquisition stakeholders to ensure technology development programs are relevant to customers. The official cited Rapid Prototyping Programs (RPPs), Joint Capability Technology Demonstrations (JCTDs), and Emerging Capability Technology Development (ECTD) programs as examples where management frameworks in which technology managers actively partner with (1) operational managers from the Combatant Commands or military departments and (2) technology transition managers from the military departments to ensure programs are relevant to customers. In March 2021, a senior official with the Office of the USD(R&E) provided documentation showing that the ECTD and Quick Reaction Special Projects (QRSPs) programs have convened quarterly small group review meetings that include approximately 200 customer representatives who provide input on proposed projects as part of the funding approval process. These customers include representatives from across DOD, including the Combatant Commands and the military departments. Further, RPPs and other rapid prototyping efforts obtain customer feedback prior to funding decisions through the use of a prototyping senior steering group.
Department of Defense
Priority Rec.
This is a priority recommendation.
To ensure that DOD is positioned to more comprehensively implement leading practices for managing science and technology programs, the Secretary of Defense should direct the new Under Secretary of Defense for Research and Engineering to define, in policy or guidance, an S&T management framework that includes promoting advanced prototyping of disruptive technologies within the labs so the S&T community can prove these technologies work to generate demand from future acquisition programs.
Closed – Implemented
In June 2017, the Department of Defense disagreed with our recommendation, stating that it would be premature to get ahead of the Secretary of Defense's final decisions on the role of the new Under Secretary of Defense for Research and Engineering (USD(R&E)) until that position is established, as required by law. In July 2018, the Department issued a memorandum finalizing the organizational structures, and roles and responsibilities for USD(R&E), but did not require it to define, in policy or guidance, a science and technology framework that includes promoting advanced prototyping of disruptive technologies within the labs. In December 2019, a senior official within the Office of the USD(R&E) reported that the Emerging Capability Technology Development (ECTD) program is one framework USD(R&E) uses to promote the prototyping of disruptive technologies within the labs. Under this framework, USD(R&E) co-funds and co-sponsors projects with Federally Funded Research and Development Centers (FFRDCs), University Affiliated Research Centers (UARCs), and the military department laboratories. An integrated management team leads the evaluation and demonstration of technologies and connects technology managers with acquisition programs in the Combatant Commands and the military departments. The senior official further reported that USD(R&E) leverages Rapid Prototyping Funds (RPFs) and Rapid Prototyping Programs (RPPs) to promote and prove advanced demonstrations in military department laboratories. In March 2021, a senior official with the Office of the USD(R&E) provided documentation showing that the Office, through its Rapid Reaction Technology Office (RRTO), manages Quick Reaction Special Projects (QRSPs), RPP, RPF and ECTD programs. The primary tenet of RRTO is to promote emerging and disruptive innovation. In addition to the prototyping efforts funded directly by the RRTO, the office accepts proposals from across DOD--to include the military department laboratories--and assists in maturing the technologies and acting as an advocate to ensure transition to a customer in the acquisition community.

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