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U.S. Public Diplomacy: Key Issues for Congressional Oversight

GAO-09-679SP Published: May 27, 2009. Publicly Released: May 27, 2009.
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Highlights

Since the September 11, 2001, terrorist attacks, the U.S. government has spent at least $10 billion on communication efforts designed to advance the strategic interests of the United States. However, foreign public opinion polling data shows that negative views towards the United States persist despite the collective efforts to counteract them by the State Department (State), Broadcasting Board of Governors (BBG), U.S. Agency for International Development (USAID), Department of Defense (DOD), and other U.S. government agencies. Based on the significant role U.S. strategic communication and public diplomacy efforts can play in promoting U.S. national security objectives, such as countering ideological support for violent extremism, we highlighted these efforts as an urgent issue for the new administration and Congress.

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CommunicationData collectionForeign governmentsHomeland securityHuman capitalHuman capital planningInformation accessInformation disclosureInteragency relationsInternational relationsMilitary communicationNational policiesPerformance measuresProgram evaluationPublic diplomacyPublic relationsStrategic planningPolicies and proceduresProgram coordination