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Department of Energy: Further Actions Are Needed to Strengthen Contract Management for Major Projects

GAO-05-123 Published: Mar 18, 2005. Publicly Released: Apr 18, 2005.
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Highlights

The Department of Energy (DOE) pays its contractors billions of dollars each year to implement its major projects--those costing more than $400 million each. Many major projects have experienced substantial cost and schedule overruns, largely because of contract management problems. GAO was asked to assess, for major departmental projects, (1) DOE's use of performance incentives to effectively control costs and maintain schedules, (2) the reliability of the data DOE uses to monitor and assess contractor performance, and (3) the reliability of the Project Assessment and Reporting System (PARS) data that senior managers use for project oversight.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Energy To ensure the use of effective performance incentives for major projects, the Secretary of Energy should direct the Associate Deputy Secretary with responsibility for contract and project management to develop a major projects chapter in the DOE Acquisition Guide that specifies a systematic contracting approach, including, for example, criteria for (1) ensuring that incentive fee awards are based on reliable performance data, (2) using appropriate cost and schedule incentives, (3) better linking fee awards to performance for major projects that are part of larger site cleanups, and (4) determining which indirect work-related activities should and should not be considered in awarding contractors' fees.
Closed – Implemented
DOE issued a new major contracts chapter in its Acquisition Guide that references all existing guidance and provides a systematic contracting approach for the management of major projects.
Department of Energy To ensure the use of effective performance incentives for major projects, the Secretary of Energy should direct the Associate Deputy Secretary with responsibility for contract and project management to clarify roles and responsibilities for reviewing contracts prior to award to ensure project management consistency.
Closed – Implemented
In June 2005, DOE issued Acquisition Guide Chapter 34.1, Project Management and the Acquisition of Major Systems. This chapter clarifies the roles and responsibilities for reviewing contracts prior to award to ensure project management consistency.
Department of Energy To strengthen departmental oversight of contract administration for major projects, the Secretary of Energy should direct the Associate Deputy Secretary with responsibility for contract and project management to conduct comprehensive self-assessments of contract administration at least every 3 years.
Closed – Implemented
DOE conducted comprehensive self-assessments of federal office procurement systems in both fiscal years 2005 and 2006 with additional self-assessments scheduled for fiscal year 2007.
Department of Energy To strengthen departmental oversight of contract administration for major projects, the Secretary of Energy should direct the Associate Deputy Secretary with responsibility for contract and project management to identify corrective actions to reduce the overreliance on unvalidated contractor data in awarding contract fees that was identified in previous self-assessments.
Closed – Implemented
DOE's Acquisition Guide has been updated to include a new chapter entitled "Project Management and the Acquisition of Major Systems." The new chapter, in part, provides guidance for contracting officers to ensure that contractors' accounting and estimating systems are adequate to support the type of contract selected and it has the ability to segregate and track costs. Additionally, the role of contracting officers to assist in, to the extent practicable, the evaluation and certification of contractors' Earned Value Management systems was stressed.
Department of Energy To strengthen departmental oversight of contract administration for major projects, the Secretary of Energy should direct the Associate Deputy Secretary with responsibility for contract and project management to train contracting officials in earned value management.
Closed – Implemented
DOE recorded a training presentation on "Using Earned Value Management for Better Contract Administration" and required that all DOE contracting professionals nationwide view this video. The video was made available for viewing on the DOE Procurement Professionals homepage. Additionally, a DVD video of the presentation was sent to all DOE Procurement Directors for viewing by their staffs.
Department of Energy To improve the reliability and usefulness of project performance data in PARS, the Secretary of Energy should direct the appropriate managers to develop a schedule for assessing the reliability of the contractors' project management systems, giving priority to major projects and those projects with systems believed to be using incorrect methods to generate PARS data.
Closed – Implemented
DOE developed a schedule for certification reviews of eight project management systems in FY 2005, which they completed, and has scheduled an additional ten certification reviews for FY 2006. The FY 2005 certification reviews included several systems believed to be using incorrect methods.
Department of Energy To improve the reliability and usefulness of project performance data in PARS, the Secretary of Energy should direct the appropriate managers to revise DOE manual 413.3-1 to provide guidance that enhances the accurate reporting of total cost and project performance data into PARS, such as the reporting of life-of-project cost and schedule variances.
Closed – Implemented
DOE's Office of Engineering and Construction Management (OECM) has decided to replace the original Project Assessment and Reporting System (PARS system) with a more advanced PARS Version 2 designed, among other things, to provide the capability of an automated interface with field project management systems. Specifically, OECM's Functional Requirements Document, issued in June 2008, specifies that PARS Version 2 needs to allow senior DOE managers to (1) review the root cause of problems causing projects to re-baseline, (2) increase the accuracy of systems information, and (3) identify estimation and planning shortfalls prior to CD-2 by reviewing the relationship between project funding and scheduling estimations at CD-0 and the baseline established at CD-2.
Department of Energy To improve the reliability and usefulness of project performance data in PARS, the Secretary of Energy should direct the appropriate managers to expedite training for major project directors in earned value management concepts.
Closed – Implemented
On August 10, 2005, the Secretary of Energy required that all DOE federal project directors be certified by the Project Management Career Development Program, which includes training in earned value management.
Department of Energy To improve the reliability and usefulness of project performance data in PARS, the Secretary of Energy should direct the appropriate managers to ensure that program office officials receive currently available project management training so that they can better identify the elements of a project, and apply the project management concepts necessary for them to report performance data in PARS.
Closed – Implemented
On August 10, 2005, the Secretary of Energy required each program office to (1) provide project management training to all contracting officers, (2) determine its current and future personnel needs regarding project and contract management training, and (3) develop a plan to meet these training needs by the 4th quarter of fiscal year 2006.
Department of Energy To improve the reliability and usefulness of project performance data in PARS, the Secretary of Energy should direct the appropriate managers to incorporate forward-looking trend data into PARS reports so that senior managers can better identify negative trends and potentially take corrective action.
Closed – Implemented
In July 2005, DOE incorporated project cost and schedule performance trend data--showing positive and negative trends--into PARS reports to senior managers.
Department of Energy To improve the reliability and usefulness of project performance data in PARS, the Secretary of Energy should direct the appropriate managers to explore options for ensuring that contractors provide cost and schedule performance data to PARS on a monthly basis, such as making monthly submissions a requirement in all applicable contracts.
Closed – Implemented
To improve the timeliness of the PARS data that senior DOE managers review, DOE's Office of Engineering and Construction Management (OECM) has decided to replace the original Project Assessment and Reporting System (PARS system) with a more advanced system designed, among other things, to provide the capability of an automated interface with contractors' project management systems at field locations. Specifically, OECM has contracted with Energy Enterprise Solutions to implement this new PARS Version 2 and, in June 2008, issued its PARS Version 2 Functional Requirements Document. The functional requirements specify that the Federal Project Director is responsible for verifying that data on budgeted cost of work scheduled and performed is inputted monthly into PARS through the project's completion, in accordance with Order 413A.
Department of Energy To improve the reliability and usefulness of project performance data in PARS, we the Secretary of Energy should direct the appropriate managers to explore options for providing senior DOE managers with more timely project performance data by, for example, electronically linking contractors' project management systems to PARS.
Closed – Implemented
To improve the reliability and usefulness of the project performance data in its Project Assessment and Reporting System (PARS), DOE's Office of Engineering and Construction Management (OECM) has decided to replace the original PARS with a more advanced Version 2 designed, among other things, to provide the capability of an automated interface with contractors' project management systems at field locations. Specifically, OECM has contracted with Energy Enterprise Solutions to implement this new PARS Version 2 and, in June 2008, issued its PARS Version 2 Functional Requirements Document. OECM also has accepted Energy Enterprise Solutions' recommendation to acquire Dekker's PMIS project tracking and reporting COTS software to form the core of the solution.

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Topics

Contract administrationContract oversightContract performanceContractorsCost controlCost overrunsData integrityPerformance measuresSchedule slippagesProgram managementInternal controlsIncentives