To create a more comprehensive workforce investment system, the Workforce Investment Act (WIA) of 1998 requires states and localities to coordinate most federally funded employment and training services into a single system, called the one-stop center system. This report examines how selected one-stop centers have used the law's flexibility to implement their own vision of WIA and provides information on promising practices for (1) streamlining services for job seekers, (2) engaging the employer community, (3) building a solid one-stop infrastructure by strengthening partnerships across programs and raising additional funds. In addition, it provides information on the actions the Department of Labor is taking to collect and share information about what is working well for job seeker and employer customers in one-stop centers.
Recommendations for Executive Action
|Department of Labor||1. In order to better understand and disseminate information on how well different approaches to program integration are meeting the needs of one-stop job seekers and employers, the Secretary of Labor should collaborate with the Departments of Education, Health and Human Services, and Housing and Urban Development to develop a research agenda that examines the impacts of various approaches to program integration on job seeker and employer satisfaction and outcomes, such as job placement and retention.|
|Department of Labor||2. In order to better understand and disseminate information on how well different approaches to program integration are meeting the needs of one-stop job seekers and employers, the Secretary of Labor should conduct a systematic evaluation of the promising practices Web site and ensure that it is effective.|