Technical Assistance is an important means through which the Department of Housing and Urban Development (HUD) can influence how its program funds are spent; this assistance can range from training workshops to one-on-one assistance. GAO was asked to determine how many HUD technical assistance programs Congress has authorized and their cost; why HUD offers technical assistance programs and who provides and receives the services; and whether HUD program offices are overseeing and measuring the impact of their technical assistance programs as required.
Recommendations for Executive Action
|Department of Housing and Urban Development||To determine whether HUD's technical assistance programs are helping HUD programs to meet their goals, the Secretary of Housing and Urban Development should require the program offices that provide technical assistance programs to determine the practicability of measuring the impact of these services and, where appropriate, establish objective, quantifiable, and measurable performance goals. In addition, the Secretary should provide guidance to the program offices on how to establish such impact measures.|