HCFA Management: Agency Faces Multiple Challenges in Managing Its Transition to the 21st Century
T-HEHS-99-58
Published: Feb 11, 1999. Publicly Released: Feb 11, 1999.
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Highlights
Pursuant to a congressional request, GAO discussed the Health Care Financing Administration's (HCFA) progress in: (1) addressing its most immediate priorities; and (2) strengthening its internal management to effectively discharge its major implementation and oversight responsibilities.
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Claims processingFinancial managementHealth care programsHealth insuranceInternal controlsMedicaidReorganizationStaff utilizationStrategic planningSystems conversionsTotal quality managementY2KMedicare