Medicare+Choice: HCFA Actions Could Improve Plan Benefit and Appeal Information
T-HEHS-99-108
Published: Apr 13, 1999. Publicly Released: Apr 13, 1999.
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Highlights
Pursuant to a congressional request, GAO discussed the: (1) accuracy, completeness, and usefulness of the information Medicare managed care organizations (MCO) distribute about their plans' benefit packages; (2) extent to which MCOs inform beneficiaries of their plan appeal rights and the appeals process; and (3) Health Care Financing Administration's (HCFA) review, approval, and oversight of the plan information that MCOs distribute.
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