Legislative Employment: EEO Complaint Processing By the House Office of Fair Employment Practices
Highlights
GAO discussed the House Office of Fair Employment Practices' (OFEP) procedures for handling employment discrimination complaints, focusing on the: (1) number, type, and resolution of complaints; (2) progression of complaints through the process; and (3) number of complaints that resulted in finding of discrimination. GAO noted that: (1) OFEP does not investigate employment discrimination complaints; (2) OFEP follows a three-step process that consists of counseling and mediation, formal complaint, hearing, and OFEP review, and final review by an eight-member review panel; (3) OFEP has received over 1,200 inquiries relating to fair employment practices and violations of the Fair Labor Standards Act; (4) 16 employees have initiated informal complaints as a result of inquiries, and 7 of the 16 employees have filed formal complaints; (5) most employees alleged that they were discriminated against on the basis of race, age, and color; (6) the issue cited most often by complaints was termination of employment; and (7) it is unclear whether the relatively small number of complaints filed reflects a high turnover rate among House employees or confidentiality concerns, a lack of meritorious cases, or problems with the OFEP process.