Customs Service:
Strong Leadership Needed To Address Management Problems
T-GGD-92-45: Published: May 21, 1992. Publicly Released: May 21, 1992.
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GAO discussed its general management review of the Customs Service and its financial and information management environment. GAO noted that: (1) mission planning, financial management, information management, human resource management, and organizational structure weaknesses have hampered Customs administration; (2) Customs is not detecting the vast majority of imported cargo violations and can not gauge the significance of the violations it does detect; (3) Customs is unable to assess the effectiveness of its document reviews, noncompliance detection efforts, and other investigations and penalties; (4) Customs lacks a strategic management process or a clear vision of its trade enforcement efforts; (5) narrow system focus, failure to adhere to federal systems development guidelines, and insufficient assessment of information management practices has limited the availability of the reliable information Customs needs for program execution and monitoring; (6) Customs' existing accounting and internal control systems do not provide management with complete and accurate financial information to effectively manage its resources; and (7) human resource management problems at Customs include an ineffective performance management process, inadequate quality and quantity of training, and frequent staff changes. GAO believes that changes in Customs' organizational structure must accompany efforts to improve its management processes.
Apr 17, 2019
Priority Open Recommendations:
Department of JusticeGAO-19-361SP: Published: Apr 10, 2019. Publicly Released: Apr 17, 2019.
Mar 21, 2019
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DNA Evidence:
DOJ Should Improve Performance Measurement and Properly Design Controls for Nationwide Grant ProgramGAO-19-216: Published: Mar 21, 2019. Publicly Released: Mar 21, 2019.
Mar 7, 2019
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U.S. Customs and Border Protection:
Progress and Challenges in Recruiting, Hiring, and Retaining Law Enforcement PersonnelGAO-19-419T: Published: Mar 7, 2019. Publicly Released: Mar 7, 2019.
Feb 12, 2019
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Military Courts:
DOD Should Assess the Tradeoffs Associated With Expanding Public Access to and Information About Terrorism TrialsGAO-19-283: Published: Feb 12, 2019. Publicly Released: Feb 12, 2019.
Feb 7, 2019
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Unaccompanied Children:
Agency Efforts to Identify and Reunify Children Separated from Parents at the BorderGAO-19-368T: Published: Feb 7, 2019. Publicly Released: Feb 7, 2019.
Dec 13, 2018
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Federal Law Enforcement:
Purchases and Inventory Controls of Firearms, Ammunition, and Tactical EquipmentGAO-19-175: Published: Dec 13, 2018. Publicly Released: Dec 13, 2018.
Dec 12, 2018
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Sexual Assault:
Information on the Availability of Forensic ExaminersGAO-19-259T: Published: Dec 12, 2018. Publicly Released: Dec 12, 2018.
Nov 14, 2018
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Illegal Marijuana:
Opportunities Exist to Improve Oversight of State and Local Eradication EffortsGAO-19-9: Published: Nov 14, 2018. Publicly Released: Nov 14, 2018.
Oct 24, 2018
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Unaccompanied Children:
Agency Efforts to Reunify Children Separated from Parents at the BorderGAO-19-163: Published: Oct 9, 2018. Publicly Released: Oct 24, 2018.
Sep 26, 2018
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Native American Youth:
Information on Involvement in Justice Systems and Grant Programs to Help Address Juvenile DelinquencyGAO-18-697T: Published: Sep 26, 2018. Publicly Released: Sep 26, 2018.
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