Customs Service:
Strong Leadership Needed To Address Management Problems
T-GGD-92-45: Published: May 21, 1992. Publicly Released: May 21, 1992.
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GAO discussed its general management review of the Customs Service and its financial and information management environment. GAO noted that: (1) mission planning, financial management, information management, human resource management, and organizational structure weaknesses have hampered Customs administration; (2) Customs is not detecting the vast majority of imported cargo violations and can not gauge the significance of the violations it does detect; (3) Customs is unable to assess the effectiveness of its document reviews, noncompliance detection efforts, and other investigations and penalties; (4) Customs lacks a strategic management process or a clear vision of its trade enforcement efforts; (5) narrow system focus, failure to adhere to federal systems development guidelines, and insufficient assessment of information management practices has limited the availability of the reliable information Customs needs for program execution and monitoring; (6) Customs' existing accounting and internal control systems do not provide management with complete and accurate financial information to effectively manage its resources; and (7) human resource management problems at Customs include an ineffective performance management process, inadequate quality and quantity of training, and frequent staff changes. GAO believes that changes in Customs' organizational structure must accompany efforts to improve its management processes.
Oct 26, 2020
Intellectual Property:
CBP Has Taken Steps to Combat Counterfeit Goods in Small Packages but Could Streamline EnforcementGAO-20-692: Published: Sep 24, 2020. Publicly Released: Oct 26, 2020.
Sep 30, 2020
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Federal Criminal Restitution:
Department of Justice Has Ongoing Efforts to Improve Its Oversight of the Collection of Restitution and Tracking the Use of Forfeited AssetsGAO-20-676R: Published: Sep 30, 2020. Publicly Released: Sep 30, 2020.
Sep 10, 2020
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Federal Tactical Teams:
Characteristics, Training, Deployments, and InventoryGAO-20-710: Published: Sep 10, 2020. Publicly Released: Sep 10, 2020.
Sep 8, 2020
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VA Police:
Actions Needed to Improve Data Completeness and Accuracy on Use of Force Incidents at Medical CentersGAO-20-599: Published: Sep 8, 2020. Publicly Released: Sep 8, 2020.
Aug 13, 2020
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Anti-Money Laundering:
FinCEN Should Enhance Procedures for Implementing and Evaluating Geographic Targeting OrdersGAO-20-546: Published: Jul 14, 2020. Publicly Released: Aug 13, 2020.
Jul 29, 2020
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Federal Prison Industries:
Actions Needed to Evaluate Program EffectivenessGAO-20-505: Published: Jul 29, 2020. Publicly Released: Jul 29, 2020.
Jul 8, 2020
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Gun Control:
DOJ Can Further Improve Guidance on Federal Firearm Background Check RecordsGAO-20-528: Published: Jul 8, 2020. Publicly Released: Jul 8, 2020.
Jun 22, 2020
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Federal Prisons:
Additional Analysis Needed to Determine Whether to Issue Pepper Spray to Minimum Security PrisonsGAO-20-342: Published: Jun 22, 2020. Publicly Released: Jun 22, 2020.
May 26, 2020
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Bureau of Prisons:
Improved Planning Would Help BOP Evaluate and Manage Its Portfolio of Drug Education and Treatment ProgramsGAO-20-423: Published: May 26, 2020. Publicly Released: May 26, 2020.
May 12, 2020
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Forensic Technology:
Algorithms Used in Federal Law EnforcementGAO-20-479SP: Published: May 12, 2020. Publicly Released: May 12, 2020.
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