Theft From Airline Passenger Baggage

OSI-94-18R: Published: Apr 28, 1994. Publicly Released: May 10, 1994.

Additional Materials:


Office of Public Affairs
(202) 512-4800

Pursuant to a congressional request, GAO reviewed: (1) property theft from checked airline passenger baggage at selected major U.S. airports; and (2) preemployment screening of baggage-handling personnel. GAO found that: (1) the ratio of theft from baggage to the number of passengers is low, but does demonstrate the vulnerability of baggage to unauthorized access; (2) airlines tend to handle theft complaints themselves and often do not report the thefts to the police; (3) some passengers make fraudulent theft claims; (4) some enforcement authorities believe the theft problems are due more to contractor personnel than airline direct-hire employees because contractor personnel receive lower wages and lack employment benefits; (5) airline employees and contractor personnel working on domestic flights are subject to an employment history check, while international flight personnel are subject to employment and criminal background checks; and (6) the Federal Aviation Administration is in the process of requiring criminal history background checks for air carrier and airport operations employees.

Sep 30, 2020

Sep 10, 2020

Sep 8, 2020

Aug 13, 2020

Jul 29, 2020

Jul 8, 2020

Jun 22, 2020

May 26, 2020

May 12, 2020

May 6, 2020

Looking for more? Browse all our products here