Resolution Trust Corporation:

Stronger Information Technology Leadership Needed

IMTEC-90-76: Published: Jul 23, 1990. Publicly Released: Jul 23, 1990.

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Pursuant to a legislative requirement, GAO reviewed: (1) the adequacy of key components of the Resolution Trust Corporation's (RTC) information resources management (IRM); and (2) the RTC Oversight Board's role in reviewing current and planned use of information resources.

GAO found that: (1) RTC lacked central leadership in agency IRM activities, and there were no clear lines of accountability, authority, and responsibility for managing information resources; (2) RTC had not prepared a comprehensive IRM strategic plan defining management's vision of automation's role in achieving its mission; (3) RTC planned to purchase and use information technology without developing a systems architecture; and (4) the RTC Oversight Board did not oversee key RTC activities related to defining information needs and selecting appropriate equipment.

Recommendations for Executive Action

  1. Status: Closed - Implemented

    Comments: RTC established an Office of Corporate Information on September 4, 1990. Most of the positions, including all key positions, for this office have since been staffed. The RTC Oversight Board believes that RTC IRM staffing is adequate to provide the needed IRM leadership.

    Recommendation: As part of its planned oversight of RTC IRM, the RTC Oversight Board should oversee RTC plans to strengthen its IRM leadership.

    Agency Affected: Resolution Trust Corporation: Oversight Board

  2. Status: Closed - Implemented

    Comments: The Oversight Board has established a formal process to review and offer suggestions to RTC development and implementation of a strategic IRM plan. As part of this process, the Board also ensures that its recommendations are properly implemented.

    Recommendation: As part of its planned oversight of RTC IRM, the RTC Oversight Board should oversee RTC plans to develop an IRM strategic plan.

    Agency Affected: Resolution Trust Corporation: Oversight Board

  3. Status: Closed - Implemented

    Comments: The Oversight Board has established a formal process to review and offer suggestions to RTC development and implementation of a systems architecture. As part of this process, the Board also ensures that its recommendations are properly implemented.

    Recommendation: As part of its planned oversight of RTC IRM, the RTC Oversight Board should oversee RTC plans to develop a systems architecture to help define the appropriate information technology to meet its information needs.

    Agency Affected: Resolution Trust Corporation: Oversight Board

 

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