Social Security: Production Initiatives in OHA's Region V Comply With Law and Guidelines
HRD-91-36BR
Published: Dec 21, 1990. Publicly Released: Dec 21, 1990.
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Highlights
Pursuant to a congressional request, GAO reviewed the productivity initiatives implemented by the Chicago region's chief administrative law judge (ALJ) in the Social Security Administration's (SSA) Office of Hearings and Appeals (OHA), to determine the propriety of those procedures under OHA guidelines and the Administrative Procedure Act.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| Social Security Administration | To fairly recognize the work done by individuals and offices, the Commissioner of Social Security should direct OHA, when calculating the productivity of its hearing offices, to count the regional chief and retired ALJ as resources for the hearing offices credited with their cases until such time as a redesigned system of productivity measures is implemented. |
Closed – Implemented
SSA concurred with GAO and will count the regional chief and retired ALJ as resources in calculating hearing office productivity.
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Administrative hearingsAdministrative law judgesAppellate courtsClaims processingProductivity in governmentRetireesStaff utilizationMedicareMedicare appealsHuman capital management