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Social Security: Clients Still Rate Quality of Service High

HRD-87-103BR Published: Jul 14, 1987. Publicly Released: Jul 14, 1987.
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Highlights

In response to a congressional request, GAO: (1) surveyed client satisfaction with the quality of the Social Security Administration's (SSA) service since a reduction in force; and (2) compared the results with a similar survey conducted in 1984.

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