Social Security Administration: Significant Challenges Await New Commissioner
HEHS-97-53
Published: Feb 20, 1997. Publicly Released: Feb 20, 1997.
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Highlights
GAO reviewed the challenges facing the new Commissioner of the Social Security Administration (SSA).
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Topics
Baby boomersClaims processingCustomer serviceDisability benefitsEmployee trainingFederal agency reorganizationInformation technologyInternal controlsSocial security benefitsStrategic planningSystems conversionsSupplemental security income