Social Security:
Need To Improve Unit Times for Estimating Field Office Staff Budgets
GGD-86-90: Published: Aug 6, 1986. Publicly Released: Aug 6, 1986.
Additional Materials:
- Full Report:
Contact:
(202) 275-5074
contact@gao.gov
Office of Public Affairs
(202) 512-4800
youngc1@gao.gov
GAO reviewed the Social Security Administration's (SSA) use of unit time to estimate its field office staffing needs.
GAO found that: (1) SSA develops and uses unit times and works to keep them current by adjusting them for methods, procedures, and systems changes; and (2) SSA could make its unit times more efficient by using engineered time standards.
Recommendation for Executive Action
Status: Closed - Not Implemented
Comments: This recommendation is being tracked as part of the General Management Review follow-up effort and this follow-up can be terminated.
Recommendation: The Secretary of Health and Human Services should direct the Commissioner of Social Security to develop engineered time standards on a pilot basis in selected field offices to determine the feasibility and cost-effectiveness of using such standards on a wider basis.
Agency Affected: Department of Health and Human Services
Explore the full database of GAO's Open Recommendations
»
Explore the full database of GAO's Open Recommendations
Feb 24, 2021
Financial Services:
Fair Lending, Access, and Retirement SecurityGAO-21-399T: Published: Feb 24, 2021. Publicly Released: Feb 24, 2021.
Jan 19, 2021
-
Elder Justice:
HHS Could Do More to Encourage State Reporting on the Costs of Financial ExploitationGAO-21-90: Published: Dec 18, 2020. Publicly Released: Jan 19, 2021.
Oct 30, 2020
-
Retirement Security:
Other Countries' Experiences with Caregiver PoliciesGAO-20-623: Published: Sep 30, 2020. Publicly Released: Oct 30, 2020.
Sep 24, 2020
-
Retirement Security:
Older Women Report Facing a Financially Uncertain FutureGAO-20-718T: Published: Sep 24, 2020. Publicly Released: Sep 24, 2020.
Aug 28, 2020
-
Retirement Security:
DOL Could Better Inform Divorcing Parties About Dividing SavingsGAO-20-541: Published: Jul 31, 2020. Publicly Released: Aug 28, 2020.
Aug 13, 2020
-
Retirement Security:
Older Women Report Facing a Financially Uncertain FutureGAO-20-435: Published: Jul 14, 2020. Publicly Released: Aug 13, 2020.
Jun 16, 2020
-
Retirement Security:
BLS Should Explore Ways to Improve the Accuracy, Timeliness, and Relevance of Its Cost-of-Living MeasurementsGAO-20-422: Published: Jun 16, 2020. Publicly Released: Jun 16, 2020.
Feb 27, 2020
-
Private Pensions:
IRS and DOL Should Strengthen Oversight of Executive Retirement PlansGAO-20-70: Published: Jan 28, 2020. Publicly Released: Feb 27, 2020.
Jan 9, 2020
-
Social Security Disability:
Action Needed to Help Agency Staff Understand and Follow Policies Related to Prescription Opioid MisuseGAO-20-120: Published: Jan 9, 2020. Publicly Released: Jan 9, 2020.
Dec 18, 2019
-
Capitol Police:
Potential Effects of Raising the Mandatory Retirement AgeGAO-20-137R: Published: Dec 18, 2019. Publicly Released: Dec 18, 2019.
Looking for more? Browse all our products here
Explore our Key Issues on Retirement Security
Explore our other Key Issues here
