Social Security: Need To Improve Unit Times for Estimating Field Office Staff Budgets
GGD-86-90
Published: Aug 06, 1986. Publicly Released: Aug 06, 1986.
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Highlights
GAO reviewed the Social Security Administration's (SSA) use of unit time to estimate its field office staffing needs.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| Department of Health and Human Services | The Secretary of Health and Human Services should direct the Commissioner of Social Security to develop engineered time standards on a pilot basis in selected field offices to determine the feasibility and cost-effectiveness of using such standards on a wider basis. |
Closed – Not Implemented
This recommendation is being tracked as part of the General Management Review follow-up effort and this follow-up can be terminated.
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Topics
Future budget projectionsStaff utilizationIndustrial engineeringWork measurementBudgetingAccounting systemsSupplemental security incomeHuman capital managementBudget justificationBudget appropriations