Environmental Protection:
Additional Action Needed to Improve EPA Data on Informal Enforcement and Compliance Assistance Activities
GAO-20-95: Published: Jan 31, 2020. Publicly Released: Mar 2, 2020.
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EPA’s mission includes ensuring factories, local governments, sewage treatment plants, and others follow environmental laws and regulations, but it doesn’t consistently track all of its efforts. EPA regional offices informally help entities comply (e.g., training), and they conduct informal enforcement actions after violations (e.g., warning letters).
Although EPA’s strategic goals call for increasing use of these two types of informal activities, it hasn’t given regional offices clear and complete guidance on how to track and monitor them. We recommended EPA create guidelines to ensure it has data it needs to track these activities.

Graphic showing 4 types of oversight: compliance assistance, compliance monitoring, informal enforcement actions, formal enforcement actions
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- Highlights Page:
- Full Report:
- Accessible Version:
Contact:
(202) 512-3841
gomezj@gao.gov
Office of Public Affairs
(202) 512-4800
youngc1@gao.gov
What GAO Found
The Environmental Protection Agency (EPA) collects a range of information on compliance and enforcement such as data on inspections, violations, and enforcement actions. The agency uses these data to manage its efforts and assess progress in meeting the agency's strategic objectives. In an August 2018 memorandum, EPA's Office of Enforcement and Compliance Assurance (OECA) reported a key strategic change to increase compliance assistance activities (e.g., training) and informal enforcement actions (e.g., warning letters). However, the agency does not consistently collect or maintain data on either type of action (see figure). Specifically, OECA has not directed regional offices to collect or report data on compliance assistance activities since 2012 and, consequently, does not have guidance instructing regional offices to collect such data and specifying which mechanism offices should use to maintain these data. Also, the agency did not provide guidance to those offices defining informal enforcement actions or how to maintain data on them until September 30, 2019, but the guidance does not specify how to collect data on such actions. By clearly documenting in guidance how the offices should use the definition to collect data on such actions, EPA could more consistently collect these data.
Types of Oversight and Status of Data Collection of Such Oversight by EPA's Office of Enforcement and Compliance Assurance

Note: The collection of informal enforcement data varied across different EPA programs due to differing definitions of informal enforcement actions until EPA's September 30, 2019, guidance providing a single definition.
As the figure shows, OECA does not require regional offices to collect data on compliance assistance or complete data on informal enforcement actions. Having complete information about its compliance assistance activities and informal enforcement is essential because EPA has elevated the role of such activities in its overall enforcement efforts. However, because EPA is not consistently collecting these data, the agency cannot be sure it is achieving its strategic objectives. EPA would have better assurance it has the information it needs by clearly documenting in guidance to the regional offices that they should:
collect data on compliance assistance activities and informal enforcement actions and
specify which mechanism to use to maintain compliance assistance data.
By doing so, EPA would have better assurance that the regional offices consistently collect and maintain these data in order to track progress toward the agency's strategic objective of increasing the use of such activities and actions.
Why GAO Did This Study
Enforcing environmental laws and regulations, including those governing water, air, and hazardous waste, is a central part of EPA's mission. In partnership with states, EPA oversees compliance with these requirements for about 800,000 regulated entities, such as refineries and sewage treatment plants. OECA carries out much of EPA's compliance and enforcement responsibilities through the agency's 10 regional offices. OECA has a range of compliance assistance, compliance monitoring, and enforcement tools available to elicit compliance with laws and regulations from regulated entities. These tools include conducting on-site inspection, training staff and providing technical assistance, developing cases, and issuing warning letters.
GAO was asked to review EPA's enforcement efforts. This report examines, among other objectives, the types of information EPA collects on its compliance assistance, compliance monitoring, and enforcement actions. GAO analyzed written responses to its questions from all 10 regional offices, reviewed agency documents and databases, and interviewed EPA officials in headquarters and regional offices.
What GAO Recommends
GAO is making three recommendations to EPA, including that it should clearly document in guidance to its regional offices that they should collect data on compliance assistance activities and informal enforcement actions and specify which mechanism to use to maintain compliance assistance data. EPA agreed with GAO's recommendations and stated that the agency has either begun to or plans to implement them.
For more information, contact J. Alfredo Gómez at (202) 512-3841 or gomezj@gao.gov.
Recommendations for Executive Action
Status: Open

Comments: In written comments reproduced in appendix I of this report, EPA stated that it agreed with this recommendation. In July 2020, EPA stated that in a September 30, 2019 guidance document, the agency defined an informal enforcement action. However, on March 24, 2020, the Office of Enforcement and Compliance Assurance (OECA) suspended the September guidance because informal enforcement actions as defined appear to be inconsistent with Section 6 of the White House's Executive Order (EO) 13892, Promoting the Rule of Law Through Transparency and Fairness in Civil Administrative Enforcement and Adjudication, issued on October 9, 2019. EPA said that it would amend the September 2019 guidance to be consistent with the Executive Order. Our recommendation focused on guidance on how regional offices should use the definition of informal enforcement action and we will continue to monitor EPA's implementation of this recommendation.
Recommendation: The Assistant Administrator for EPA's Office of Enforcement and Compliance Assurance should clearly document in guidance to the regional offices how they should use the definition of informal enforcement actions to collect data on these actions. (Recommendation 1)
Agency Affected: Environmental Protection Agency
Status: Open

Comments: In written comments reproduced in appendix I of this report, EPA stated that it agreed with this recommendation and would collect data on compliance assistance for each of the National Compliance Initiatives and maintain those data in ICIS. Specifically, in July 2020, the agency stated that in order to further its compliance assistance efforts, the Office of Enforcement and Compliance Assistance (OECA) is including a compliance assistance tool as an important part of each of EPA's National Compliance Initiatives. According to EPA, data on compliance assistance efforts that are part of the NCI will be collected and tracked for management review in the Integrated Compliance Information System. In addition, EPA stated it has collected data in the past on webpage visits related to its national Compliance Assistance Centers and would continue to do so in the future. We will continue to monitor the status of EPA's implementation of this recommendation.
Recommendation: The Assistant Administrator for EPA's Office of Enforcement and Compliance Assurance should clearly document in guidance to the regional offices that they should collect data on compliance assistance activities and specify which mechanism to use to maintain the data, such as ICIS. (Recommendation 2)
Agency Affected: Environmental Protection Agency
Status: Open

Comments: In written comments reproduced in appendix I of this report, EPA stated that it agreed with this recommendation and acknowledged the importance of providing information about a dataset to facilitate proper interpretation. For that reason, EPA said that, in time for its fiscal year 2020 report, the agency will create a webpage to describe how best to interpret the data presented in its "Fiscal Year EPA Enforcement and Compliance Annual Results" report and include a reference to that webpage in the report itself as well as the "Year in Review" report. In July 2020, EPA reiterated its written comments on the report. We will update the status of EPA's implementation of this recommendation upon the release of its annual reports.
Recommendation: The Assistant Administrator for EPA's Office of Enforcement and Compliance Assurance should include the known limitations of data in its annual reports and provide information on the intended use of EPA's data. (Recommendation 3)
Agency Affected: Environmental Protection Agency
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