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Department of Justice's Activities to Address Past Election-Related Voting Irregularities

GAO-04-1041R Published: Sep 14, 2004. Publicly Released: Oct 14, 2004.
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Highlights

Election-day problems in Florida and elsewhere in November 2000 raised concerns about voting systems that included, among other things, alleged voting irregularities that may have affected voter access to the polls. The term voting irregularities generally refers to a broad array of complaints relating to voting and/or elections that may involve violations of federal voting rights and/or federal criminal law for which the Department of Justice (DOJ) has enforcement responsibilities. The Ranking Minority Members of several Congressional committees requested that we review activities at DOJ to help ensure voter access to the polls and actions to address allegations of voting irregularities. This report (1) identifies and describes changes DOJ has made since November 2000 to help ensure voter access to the polls; (2) identifies and describes actions that the Voting Section in DOJ's Civil Rights Division has taken to track, address, and assess allegations of election-related voting irregularities received between November 2000 and December 2003; and (3) assesses the Voting Section's internal control activities to help ensure relevant, accurate, and reliable recording and documentation of allegations of voting irregularities to accurately track actions taken in response to allegations and provide accurate and complete information to the public and congressional committees.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Justice To reassure citizens of the integrity of our election processes and to reassure the public and Congress of DOJ's commitment to its responsibility to enforce federal voting rights statutes, the Attorney General should direct the Chief of the Voting Section to develop and implement procedures for the November 2004 election to help ensure that the Voting Section has a reliable method of tracking and documenting allegations of voting irregularities and actions taken to address them. Procedures could include more precise categories to record types of allegations and actions taken; development of instructions on completing the telephone logs; and development and implementation of training for contractors, should they be needed.
Closed – Implemented
Prior to the November 2004 election, the Civil Rights Division established a new database system for call operators to record the information received from the public in a systematic way. The database system included a standardized log form to consistently capture information to identify the caller and categorize allegations in 13 subject codes for voting-related issues. The database also included a field to indicate an allegation that was referred to either an attorney in the section or a state or local official.
Department of Justice To reassure citizens of the integrity of our election processes and to reassure the public and Congress of DOJ's commitment to its responsibility to enforce federal voting rights statutes, the Attorney General should direct the Chief of the Voting Section to implement a method to track and report on election-monitoring activities in the Interactive Case Management system.
Closed – Implemented
In September 2004, we reported on the Department of Justice, Civil Rights Division, Voting Section's activities to address past election-related voting irregularities, including the tracking of the Section's monitoring of election-day activities. We found that while the Voting Section emphasized the importance of its monitoring of election-day activities, the Section's monitoring program had not been routinely tracked in the Division's Interactive Case Management System (ICM). The report stated that because of the significance of this program, it warranted a more formal tracking of monitoring efforts and resources dedicated to the program to allow for reliable, relevant, and timely information for management decision making and for external reporting purposes. Accordingly, we recommended that the department establish a method to track and report on election monitoring activities within ICM. In July 2010, the department reported that the Voting Section's new election monitoring database (EMS), located in ORACLE, Version 10G, had been up and running since 2009. The department further noted that the Voting Section updates EMS as additional elections are monitored. By way of example, the department provided an EMS report for elections monitored from January 1, 2010, through June 30, 2010. In September 2009, we reported (GAO-09-938R) that the Interactive Case Management System was not sufficiently stable to add new fields to the system. Accordingly, DOJ's action to establish an electronic system to track its election monitoring efforts, although not within ICM, is an acceptable alternative and consistent with our 2004 recommendation.

Full Report

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Topics

Civil rightsElectionsFederal records managementIntergovernmental relationsInternal controlsPublic relationsVoting recordsAbsentee votingDocumentationVoting systems