U.S. Customs Service:

Observations on Selected Operations and Program Issues

GAO-01-968T: Published: Jul 17, 2001. Publicly Released: Jul 17, 2001.

Additional Materials:

Contact:

Laurie E. Ekstrand
(202) 512-2758
contact@gao.gov

 

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

This testimony discusses three issues on selected U.S. Customs Service programs and operations. First, concerning the Automated Commercial Environment (ACE), a more capable import processing system designed to replace Customs' current aging and error-prone system, GAO concluded that Customs' plan constituted a reasonable first step on a complex, long-term modernization program. Pursuant to its obligation to review ACE expenditures, GAO plans to continue monitoring Customs' ongoing modernization efforts. Second, GAO found that Customs' Office of Regulations and Rulings headquarters did not issue the majority of its rulings in a timely manner. Finally, GAO found that if proposed legislation on Customs officers' night pay had been in effect during fiscal year 1999, the officers would have received about $6 million in night differential pay. Furthermore, across the five ports GAO reviewed, the impact on officers' pay varied widely because of the differences in shift patterns.

Oct 26, 2020

Sep 30, 2020

Sep 10, 2020

Sep 8, 2020

Aug 13, 2020

Jul 29, 2020

Jul 8, 2020

Jun 22, 2020

May 26, 2020

May 12, 2020

Looking for more? Browse all our products here