Puerto Rico Electricity Grid Recovery:
Better Information and Enhanced Coordination Is Needed to Address Challenges
GAO-20-141: Published: Oct 8, 2019. Publicly Released: Oct 8, 2019.
Additional Materials:
- Full Report:
- Highlights Page:
- Print Version:
- Accessible Version:
Contact:
Damage from the 2017 hurricanes caused the longest blackout in U.S. history in Puerto Rico. The island territory now faces the long, costly task of repairing and rebuilding its electricity grid. We found:
As of July 2019, federal agencies have not funded grid recovery projects there, in part because FEMA has not provided clear information on what sort of projects are eligible
Given local challenges and complexity of federal funding, enhanced coordination is needed to help implement the grid recovery plan and create a more resilient system
We recommended that FEMA provide clear written information on eligibility and enhance coordination.
Hurricane Maria Damaged Power Lines in Puerto Rico in November 2017

Fallen powerlines against a cloudy sky
This report features a new HTML format that GAO began piloting in 2018.
To provide feedback on this format, e-mail contact@gao.gov
Additional Materials:
- Full Report:
- Highlights Page:
- Print Version:
- Accessible Version:
Contact:
For the Spanish translation of the highlights page for this document, see GAO-20-143.
What GAO Found
Federal agencies can support long-term electricity grid recovery efforts in Puerto Rico through three primary roles—providing funding and technical assistance and coordinating among local and federal agencies. The Federal Emergency Management Agency (FEMA) and the Department of Housing and Urban Development (HUD) are the primary federal funding sources for grid recovery. The Department of Energy (DOE) can provide technical assistance to local and federal entities to support grid recovery efforts. In addition, FEMA is to coordinate federal capabilities to support and expedite recovery.
Damaged Power Lines in Puerto Rico in November 2017 after Hurricane Maria

As of July 2019, neither FEMA nor HUD had funded long-term grid recovery projects in Puerto Rico, but DOE had provided technical assistance. Progress on grid recovery efforts has been hindered in part because FEMA has not provided clear written information on what will be eligible for funding. For example, FEMA has new authorities to fund projects that enhance resilience and restore grid infrastructure to the latest industry standards, but FEMA has not defined resilience or specified what standards it will accept. Consequently, it is unclear which technologies and approaches are eligible for funding. According to FEMA, developing a policy to implement its new authorities created challenges for establishing clear guidance but FEMA officials believed they had reached an understanding with local entities through discussions and trainings. However, without clarification from FEMA, local entities do not have sufficient information to implement plans and risk spending resources developing projects that may not be eligible for funding. Also, the need for coordination among the numerous entities involved in grid recovery in Puerto Rico poses challenges, according to local and federal officials. FEMA is to lead the coordination of federal support for local agencies to achieve recovery goals, but has not established a mechanism that is working to facilitate coordination among the numerous entities involved in grid recovery. According to FEMA, coordination across federal leadership is occurring and agencies communicate directly with local entities. However, these efforts do not involve all federal and local entities and, given the unique situation, without a mechanism to enhance coordination among these entities, coordination challenges may continue to hinder progress.
Why GAO Did This Study
In 2017, Hurricanes Irma and Maria damaged Puerto Rico's electricity grid, causing the longest blackout in U.S. history. It took roughly 11 months after the hurricanes for power to be restored to all of the customers with structures deemed safe for power restoration. Federal agencies, including FEMA, provided about $3.9 billion to help restore electricity service, which included temporary or partial repairs. Now that electricity service has been restored, local entities face the longer-term and more expensive task of grid recovery to more fully repair and rebuild the grid. Federal programs provide opportunities to incorporate resilience into disaster recovery efforts and the federal government has appropriated billions in funding to support electricity grid recovery in Puerto Rico.
GAO was asked to review the federal response to the 2017 hurricanes. This report (1) describes the role of federal agencies in supporting electricity grid recovery efforts in Puerto Rico; and (2) examines the status of federal support for grid recovery in Puerto Rico and challenges affecting progress on grid recovery efforts. GAO reviewed relevant laws, regulations, and federal policies for disaster recovery; and agency documents. GAO also interviewed federal and local officials and industry and stakeholder groups.
What GAO Recommends
GAO is making four recommendations, including that FEMA (1) provide clear written information in the form of policy, guidance, or regulations that clarifies how it will implement new authorities and (2) take steps to enhance coordination among local and federal entities. FEMA generally agreed with our recommendations.
For more information, contact Frank Rusco at (202) 512-3841 or ruscof@gao.gov.
Recommendations for Executive Action
Status: Open

Comments: Since GAO's October 2019 report, FEMA updated its guidance and has provided information to local entities on project eligibility and the industry standards it would accept for restoring the grid. In addition, in January 2020, FEMA provided training to FEMA regional officials and local entities on how to implement this guidance. Despite these efforts, uncertainty remains regarding the extent to which local entities in Puerto Rico have sufficient information to implement projects to promote grid resilience. This is in part due to challenges such as the need for written guidance on how project development will proceed after the fixed-cost estimate is finalized. GAO will continue to monitor FEMA progress towards implementation of this recommendation.
Recommendation: The Administrator of FEMA should develop and provide clear written information in the form of policy, guidance, or regulations, as appropriate, to COR3 and PREPA that clarifies how FEMA will implement new authorities for the electricity grid recovery in Puerto Rico, including guidance on industry standards and defining resilience. (Recommendation 1)
Agency Affected: Federal Emergency Management Agency
Status: Open

Comments: As of August 2020, HUD had not published a federal notice outlining the grant process and requirements for CDBG-DR funding available for improvements to Puerto Rico's electricity grid, nor has it established time frames and a plan for issuing this notice. We continue to believe that the action we recommended is needed and will monitor HUD's efforts as part of our regular recommendation follow-up and additional work examining federal support to improve grid resilience in Puerto Rico. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Recommendation: The Secretary of HUD should establish time frames and a plan for publication of the grant process and requirements for CDBG-DR funding available for improvements to Puerto Rico's electricity grid. (Recommendation 2)
Agency Affected: Department of Housing and Urban Development
Status: Open

Comments: FEMA and DOE have enhanced coordination efforts between their respective agencies and with local entities involved in long-term grid recovery in Puerto Rico via the Technical Coordination Team but until the team's fiscal working group demonstrates how it will help coordinate different potential funding sources, the extent to which these efforts will enhance progress toward grid recovery is uncertain. FEMA can demonstrate this, in part, by providing documentation of efforts to coordinate funding for long-term recovery projects. GAO will continue to monitor agency efforts to support grid recovery in Puerto Rico.
Recommendation: The Administrator of FEMA, in coordination with DOE, HUD, and other federal and local entities, should establish a mechanism, or take steps to improve existing mechanisms, for coordination among the multiple local and federal entities involved in grid recovery that facilitates decision-making and information sharing among local and federal agencies. (Recommendation 3)
Agency Affected: Federal Emergency Management Agency
Status: Closed - Implemented

Comments: In April 2020, FEMA and DOE finalized an interagency agreement that, among other things, defines the technical assistance that DOE is to provide to FEMA and local entities involved in long-term grid recovery in Puerto Rico.
Recommendation: The Administrator of FEMA, in coordination with DOE, should establish an interagency agreement to define roles and responsibilities to clarify how FEMA will consult with DOE in grid recovery planning, implementation, and decision-making. (Recommendation 4)
Agency Affected: Federal Emergency Management Agency
Explore the full database of GAO's Open Recommendations
»
Jul 16, 2020
-
Targeting Federal Funds:
Information on Funding to Areas with Persistent or High PovertyGAO-20-518: Published: Jul 16, 2020. Publicly Released: Jul 16, 2020.
Jun 25, 2020
-
National Flood Insurance Program:
Fiscal Exposure Persists Despite Property AcquisitionsGAO-20-508: Published: Jun 25, 2020. Publicly Released: Jun 25, 2020.
Jun 11, 2020
-
American Samoa:
Economic Trends, Status of the Tuna Canning Industry, and Stakeholders' Views on Minimum Wage IncreasesGAO-20-467: Published: Jun 11, 2020. Publicly Released: Jun 11, 2020.
Apr 28, 2020
-
Priority Open Recommendations:
Small Business AdministrationGAO-20-501PR: Published: Apr 21, 2020. Publicly Released: Apr 28, 2020.
Mar 9, 2020
-
La Agencia Federal para el Desarrollo de la Pequeña Empresa:
el Procesamiento de Préstamos para Desastres Fue Más Puntual, Pero Mejoramientos en la Planificación y la Evaluación del Programa Piloto son NecesariosGAO-20-369: Published: Feb 7, 2020. Publicly Released: Mar 9, 2020. -
Small Business Administration:
Disaster Loan Processing Was Timelier, but Planning Improvements and Pilot Program Evaluation NeededGAO-20-168: Published: Feb 7, 2020. Publicly Released: Mar 9, 2020.
Jan 28, 2020
-
Innovative Technologies in Manufacturing:
Commerce Has Stopped Efforts to Implement Loan Guarantee ProgramGAO-20-326R: Published: Jan 28, 2020. Publicly Released: Jan 28, 2020.
Oct 8, 2019
-
Recuperación De La Red Eléctrica En Puerto Rico:
Se Necesita Mejor Información y Coordinación para Enfrentar DesafíosGAO-20-143: Published: Oct 8, 2019. Publicly Released: Oct 8, 2019.
Jul 23, 2019
-
Disaster Assistance:
FEMA Has Taken Steps toward Better Supporting Individuals Who Are Older or Have DisabilitiesGAO-19-652T: Published: Jul 23, 2019. Publicly Released: Jul 23, 2019.
Jun 28, 2019
-
2017 Disaster Relief Oversight:
Strategy Needed to Ensure Agencies’ Internal Control Plans Provide Sufficient InformationGAO-19-479: Published: Jun 28, 2019. Publicly Released: Jun 28, 2019.
Looking for more? Browse all our products here


Explore our Key Issues on Economic Development