B-283295.2: Nov 8, 1999

Agency reasonably determined that the awardee's proposed staffing and facilities approach was better than the protester's. Agency was not required to contact the protester's past performance references. Nor was the agency required to contact the accrediting organization to investigate the information. The offeror was to document. Lors was found to have submitted the highest-rated and lowest-priced...

B-283295.2: Nov 8, 1999

A firm protested a Department of Veterans Affairs (VA) contract award for home oxygen services, contending that VA: (1) improperly evaluated its proposal under the past performance and demonstrated capability factor; (2) failed to contact its past performance references; and (3) improperly considered certain negative performance information submitted with its proposal. GAO held that: (1) VA reason...