[Protest of VA Contract Award for Replacement Telephone System]

B-275554: Mar 3, 1997

Additional Materials:


Office of Public Affairs
(202) 512-4800

A firm protested a Department of Veterans Affairs (VA) contract award for a replacement telephone system, contending that VA: (1) unreasonably evaluated its past performance; and (2) the awardee's proposal was noncompliant with certain mandatory technical requirements in the solicitation. GAO held that: (1) VA failed to consider the protester's performance on a recent contract for the same services; (2) the protester was likely prejudiced by VA's failure to evaluate its past experience; and (3) VA reasonably determined that the awardee's system complied with the specifications. Accordingly, the protest was sustained, and GAO recommended that VA: (1) reevaluate the protester's past experience and include this evaluation in its past performance review; (2) should terminate the contract and make award to the protester if it is determined that the protester's bid represents the best value; and (3) reimburse the protester for its protest costs.

Mar 15, 2018

  • ORBIS Sibro, Inc.
    We sustain the protest in part and deny it in part.

Mar 14, 2018

Mar 13, 2018

Mar 12, 2018

Mar 9, 2018

Mar 7, 2018

Looking for more? Browse all our products here