B-245806.2: Apr 14, 1992

A firm protested an Army contract award for custodial services, contending that the awardee: (1) was not responsible; and (2) did not submit a responsive bid. GAO held that the awardee's failure to submit a statement of experience with its bid did not render: (1) its bid nonresponsive; and (2) the awardee nonresponsible, since such statements did not constitute a definitive responsibility criterio...

B-245806.2: Apr 14, 1992

The requested statement of experience is not a definitive responsibility criterion because it does not establish specific quantitative and qualitative standards by which a bidder's responsibility is measured. That White Glove is not a responsible bidder. The IFB stated at section 1.1.3 of the contract specifications that bidders were required to "submit a statement of experience in performing hosp...