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Inspectors General: Fraud Hotline Operations

AFMD-90-26BR Published: Nov 13, 1989. Publicly Released: Nov 13, 1989.
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Highlights

Pursuant to a congressional request, GAO provided information on federal fraud hotlines and the President's Council on Integrity and Efficiency (PCIE) jurisdiction.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
President's Council on Integrity and Efficiency PCIE should improve accessibility of the hotlines by encouraging its members to list their hotline numbers in the government section of local phone directories nationwide.
Closed – Implemented
In a October 25, 1990 memo, PCIE members were encouraged to review the feasibility and cost benefits of listing hotline telephone numbers in local directories.
President's Council on Integrity and Efficiency PCIE should improve accessibility of the hotlines by encouraging its members to ensure that agencies' general information operators are able to provide the fraud hotline numbers to interested parties.
Closed – Implemented
Action is awaiting governmentwide changes in the telephone systems. In a October 25, 1990 memo, PCIE accepted the recommendation and encouraged its members to implement it.
President's Council on Integrity and Efficiency PCIE should improve accessibility of the hotlines by encouraging its members to consider using toll-free hotline numbers, where not already used, for callers outside the local Washington, D.C., area.
Closed – Implemented
In a October 25, 1990 memo, PCIE accepted the recommendation and encouraged its members to implement it.
President's Council on Integrity and Efficiency PCIE should improve accessibility of the hotlines by encouraging its members to expand advertising in the contractor community.
Closed – Implemented
In a October 25, 1990 memo, PCIE accepted the recommendation and encouraged its members to implement it.

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Topics

Justice and Law Enforcement
CentralizationContractor personnelFraudInspectors generalStaff utilizationTelephonesFraud, Waste and AbuseAdvertisingFederal employeesDirectories