[Protest of Army Solicitation for Operational Services]

A firm protested the Army's decision to perform base industrial operational services in-house, contending that the Army conducted an unreasonable cost comparison that was inconsistent with the stated evaluation criteria. GAO held that the protester was prejudiced by the Army's failure to perform a reasonable cost comparison analysis. Accordingly, the protest was sustained, and GAO recommended that the Army: (1) reopen the competition and conduct a new cost comparison that is consistent with the stated evaluation criteria; and (2) reimburse the protester for its protest costs.