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Foreign Assistance: State Department Should Better Assess Results of Efforts to Improve Financial and Some Program Data

GAO-21-373 Published: May 10, 2021. Publicly Released: May 10, 2021.
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Fast Facts

The State Department provides billions of dollars in foreign assistance for international security, public health, and more. Financial and program data are key to managing and overseeing this assistance.

Congress, the State Department Inspector General, and GAO have raised concerns about State's tracking and reporting of this data.

Over the last several years, State has implemented most of its plan to improve data tracking and reporting. But the monitoring and evaluation part of the plan wasn't well developed. As a result, State may not know whether the plan is addressing concerns.

We recommended improving monitoring and evaluation.

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Highlights

What GAO Found

The Department of State has implemented most of the Foreign Assistance Data Review (FADR) plan to improve the tracking and reporting of its foreign assistance data. According to State officials, they began developing the FADR plan in 2014 and focused on modifying State's existing agency-wide data systems to improve financial and related programmatic data for foreign assistance. As of December 2020, State had completed most of the activities detailed in the FADR plan, except for some FADR-related training initiatives that will continue in 2021. For example, State created the FADR Data Dictionary, which standardizes foreign assistance budget terminology and definitions across the agency, and added two data fields—benefitting country and program area—to its data systems. Other activities included updating system design; conducting integration testing between source systems and financial systems; and developing training materials.

State's FADR plan generally or partially addressed key elements of sound planning. GAO evaluated the FADR plan against nine key elements of sound planning it identified as relevant to implementation plans. GAO found that the plan generally addressed four elements and partially addressed five (see figure).

Evaluation of the Department of State's Foreign Assistance Data Review (FADR) Plan by Key Elements of Sound Planning Identified by GAO

Element

Did the FADR plan address the element?

Purpose and scope

Desired results

Hierarchy of goals and subordinate objectives

Activities to achieve results

Roles and responsibilities

Intra-agency coordination mechanisms

Resources to implement the plan

Milestones and performance indicators

Monitoring and evaluation

Legend: ● Generally addressed ◓Partially addressed ○ Did not address

Source: GAO analysis of Department of State documentation. | GAO-21-373

Since State has nearly completed implementation of its FADR plan, the monitoring and evaluation (M&E) component is the most critical remaining element of the partially addressed elements. GAO found that the M&E component of the plan was not well developed. The plan identifies some performance indicators and monitoring activities, but it does not clearly link those indicators to the desired results. The M&E component also does not identify how State plans to evaluate and use the monitoring data, such as better identification of benefiting country. Nor does it provide information on timeframes associated with the performance targets for the identified indicators. Identifying how the performance indicators link to desired results and the timeframes associated with performance targets, and periodically evaluating its monitoring data would help State assess the plan's effectiveness.

Why GAO Did This Study

Members of Congress, the State Inspector General, and GAO have raised concerns about State's ability to adequately track and report its foreign assistance data. These concerns include State's ability to retrieve timely and accurate data necessary to provide central oversight, meet statutory and regulatory reporting requirements, manage resources strategically, and assess program performance. In response, State began an initiative in 2014 to improve the quality and availability of foreign assistance data. GAO was asked to review State's plan to improve the tracking and reporting of its foreign assistance data. This report assesses (1) the status of State's plan to improve the tracking and reporting of its foreign assistance data and (2) the extent to which State's plan adheres to sound planning practices.

GAO reviewed State documents on the plan to improve the tracking and reporting of its foreign assistance data. GAO reviewed implementation of the State plan against specific milestones in the plan. GAO also evaluated if the plan included key elements for sound management and strategic planning. In addition, GAO interviewed State officials in Washington, D.C.

Recommendations

GAO recommends that the Secretary of State direct the Director of the Office of Foreign Assistance to improve the monitoring and evaluation of the FADR effort. State concurred with this recommendation.

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of State The Secretary of State should direct the Director of the Office of Foreign Assistance to improve the monitoring and evaluation of the FADR effort by, for example, identifying how the performance indicators link to desired results, timeframes associated with performance targets, and a plan to periodically assess its monitoring data. (Recommendation 1)
Closed – Implemented
In May 2021, we reported that the Department of State (State) had implemented most of the Foreign Assistance Data Review (FADR) plan to improve the tracking and reporting of its foreign assistance data. State began developing the FADR plan in 2014 and focused on modifying its existing agency-wide data systems to improve financial and related programmatic data for foreign assistance. We found that State's FADR plan generally or partially addressed key elements of sound planning. In particular, we found that State lacked a complete and well defined monitoring and evaluation (M&E) component to assess the impact of changes made as part of the FADR plan. The M&E component was the most critical for State to assess FADR's effectiveness given that State has nearly completed implementation of its plan. Having a well-developed M&E component would also enable State to better assess the long-term effects of system changes implemented under FADR. We recommended that the Secretary of State should direct the Director of the Office of Foreign Assistance (State F) to improve the monitoring and evaluation of the FADR effort by, for example, identifying how the performance indicators link to desired results, timeframes associated with performance targets, and a plan to periodically assess its monitoring data. Following the issuance of our report, in November 2021, State reported that in response to our recommendation it had updated the FADR monitoring plan to reflect how each of the performance indicators links to FADR goals (data should be detailed, data should be secure, and data should be available and timely), which represents State F's desired results. In addition, the FADR monitoring plan now includes timeframes associated with performance targets. Moreover, the monitoring plan includes details on frequency of data collection. State F plans to review quarterly transaction data, in collaboration with other implicated offices, to identify challenges faced by bureaus, determine which enterprise system and funding mechanism is the source of the limitation, where possible, and undertake focused interventions designed to address those challenges. These updates to the monitoring plan will allow State to better assess the long-term effects of system changes implemented under FADR.

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Topics

AccountsAgency evaluationsAudit objectivesCompliance oversightData elementsFederal spendingFinancial managementFinancial servicesFinancial systemsForeign assistanceInspectors generalInternal controlsPerformance measurementPerformance monitoringProgram transparencyPublic officialsReporting requirementsStrategic planning