Major Management Challenges and Program Risks:

Department of Labor

OCG-99-11: Published: Jan 1, 1999. Publicly Released: Jan 1, 1999.

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As part of its Performance and Accountability Series, GAO provided information on the major management challenges and program risks facing the Department of Labor (DOL).

GAO noted that: (1) DOL lacks adequate information to assess whether many of its programs are operating efficiently and are producing intended results; (2) because some of DOL's responsibilities are fragmented or duplicated, either within the Department or by activities in other federal departments, obtaining overall information on the impact of the entire federal effort is particularly difficult; (3) DOL has shown limited capacity to effectively coordinate the activities of the many units at the federal, state, and local levels that share responsibility for implementing worker protection laws and various workforce development programs; (4) recent legislative and program changes affecting key DOL functions call for increased coordination to determine whether services are being delivered effectively; (5) DOL also faces major challenges in the enforcement of its many workplace mandates--from family and medical leave to occupational safety and health; (6) to this point, DOL has not effectively leveraged its limited resources by using alternative enforcement strategies; (7) to its credit, DOL now provides some regulatory compliance information from many of its associated agencies through a web site; (8) however, DOL needs to work more effectively with workers and employers to develop other regulatory approaches that show promise in enabling agencies to perform their statutory missions more effectively and at less cost to taxpayers; (9) the inability of some DOL computer systems to properly distinguish between the years 2000 and 1900 is potentially a critical challenge, putting at risk unemployment insurance benefits payments and the timely issuance of economic statistics; (10) adding to the complexity of this challenge is the fact that these data rely on many information systems outside DOL; (11) should states' systems fail to operate properly because of year-2000-related failures, both benefits payments and tax collections could be jeopardized; (12) Labor has made progress in recognizing and correcting the data limitations that inhibit its ability to adequately assess the impact of its activities and has improved its performance planning efforts, but it has much additional ground to cover; and (13) although Labor has made progress in coordinating its efforts through its strategic planning process, Labor needs to be more proactive in engaging all agencies with collateral responsibilities relating to its missions.

Below are the reports in this series:

High-Risk Series: An Update HR-99-1, Jan 1, 1999

Performance and Accountability Series:

Major Management Challenges and Risks: An Executive Summary OCG-99-ES, Feb 1, 1999

Major Management Challenges and Risks: A Governmentwide Perspective OCG-99-1, Jan 1, 1999

Major Management Challenges and Risks: Department of Agriculture OCG-99-2, Jan 1, 1999

Major Management Challenges and Risks: Department of Commerce OCG-99-3, Jan 1, 1999

Major Management Challenges and Risks: Department of Defense OCG-99-4, Jan 1, 1999

Major Management Challenges and Risks: Department of Education OCG-99-5, Jan 1, 1999

Major Management Challenges and Risks: Department of Energy OCG-99-6, Jan 1, 1999

Major Management Challenges and Risks: Department of Health and Human Services OCG-99-7, Jan 1, 1999

Major Management Challenges and Risks: Department of Housing and Urban Development OCG-99-8, Jan 1, 1999

Major Management Challenges and Risks: Department of the Interior OCG-99-9, Jan 1, 1999

Major Management Challenges and Risks: Department of Justice OCG-99-10, Jan 1, 1999

Major Management Challenges and Risks: Department of Labor OCG-99-11, Jan 1, 1999

Major Management Challenges and Risks: Department of State OCG-99-12, Jan 1, 1999

Major Management Challenges and Risks: Department of Transportation OCG-99-13, Jan 1, 1999

Major Management Challenges and Risks: Department of the Treasury OCG-99-14, Jan 1, 1999

Major Management Challenges and Risks: Department of Veterans Affairs OCG-99-15, Jan 1, 1999

Major Management Challenges and Risks: Agency for International Development OCG-99-16, Jan 1, 1999

Major Management Challenges and Risks: Environmental Protection Agency OCG-99-17, Jan 1, 1999

Major Management Challenges and Risks: National Aeronautics and Space Administration OCG-99-18, Jan 1, 1999

Major Management Challenges and Risks: Nuclear Regulatory Commission OCG-99-19, Jan 1, 1999

Major Management Challenges and Risks: Social Security Administration OCG-99-20, Jan 1, 1999

Major Management Challenges and Program Risks: U.S. Postal Service OCG-99-21, Jan 1, 1999

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