Reports & Testimonies

The U.S. Postal Service (USPS) is preparing to introduce electric vehicles into its delivery fleet, and is planning to install chargers for these fleet vehicles at some facilities. USPS employees could also benefit from these chargers by being able to charge their personal vehicles during a work shift. However, USPS has not incorporated the potential for sharing its fleet chargers with employees—or installing additional chargers...

Wildfire season is getting longer, and the number of large fires is increasing—leaving more people and structures at risk. Several federal agencies share responsibility for leading wildfire response and recovery. These agencies often work with private sector contractors to obtain life-saving goods and services quickly. We looked at how three agencies contracted for goods and services for wildfire response. The agencies prioritized speed when ordering...

Fraud in federal programs costs the U.S. government billions of dollars and erodes public trust in government. For example, estimated fraud in Unemployment Insurance during the pandemic totaled over $60 billion. Our prior work shows that agencies can reduce the risk of fraud in federal programs by following our Fraud Risk Framework. Congress can also help reduce fraud risk across the government by: Requiring agencies...

The Department of Agriculture's school meal programs feed about 30 million children every day. Participating school districts must buy domestic products for the meals as much as possible. USDA allows some exceptions to this rule based on availability, cost, and quality of domestic products. School districts mostly used exceptions to buy fruits that weren't grown domestically, such as bananas and pineapples. When school districts use...

U.S. agencies sometimes provide funding to recipients in foreign countries to advance U.S. interests. From 2017-2021, the U.S. provided at least $48 million to research institutions, companies, and other recipients located in China. For example, The Department of Health and Human Services funded a Chinese University to study diseases transmitted by insects, such as malaria. The State Department paid a company in China to obtain...

The National Guard is comprised of Army and Air Force components. Both components fly helicopters to perform domestic and overseas missions. Together, they reported 298 accidents—mostly due to human errors—for certain helicopters during non-combat flights between FYs 2012-2021. We found that the Army and Air National Guard could improve how they promote safety. For example, safety officers have limited time to focus on safety issues—such...

The Federal Transit Administration's Capital Investment Grants program helps cities, states, and localities build transit systems such as commuter rail. Grant applicants must develop capital cost and ridership predictions. FTA uses the predictions to help select projects and to later determine if a project delivered expected results. FTA has developed methods to help applicants make better predictions, such as by assessing how various factors may...

Space Force—a branch of the U.S. military—runs a network of 19 antennas around the world that communicate with and control U.S. government satellites. This network is aging and difficult to maintain. At the same time, demand on the network is increasing as more satellites are launched. Space Force's long-term plan to sustain this network hasn't been updated since 2017, so it doesn't reflect recent acquisitions...

To respond to evolving threats, DOD has to develop and deliver software-based weapon and IT systems quickly. DOD has started modernizing its software technologies, policies, and workforce to achieve this. A few years ago, DOD's advisory committees on science and innovation recommended ways to improve its software development and acquisitions. DOD has at least partially implemented all of those recommendations. For example, DOD improved training...

Many career fields—such as diplomacy, national security, and business—need individuals with knowledge of languages and the world. The Department of Education provides funding to universities to develop experts with such credentials and grant fellowships to students. The 27 grantee universities we looked at encouraged students to pursue employment in certain fields by developing students' language skills and knowledge about other cultures and offering career services...

The Office of Management and Budget must develop cross-agency priority goals to guide agency collaboration on the government's big challenges, like financial management. These 4-year goals are part of the President's Management Agenda. We found that the current goals could be more: Complete—OMB set goals for 3 of 5 required management areas, with no goals for managing IT or federal real property Timely—OMB publicly set...

The Coast Guard must ensure its active duty personnel and their families have timely access to health care. Personnel can access some outpatient care at Coast Guard clinics. Specialty care is available via military medical facilities or civilian providers in DOD's TRICARE plan. But we found: Many Coast Guard units aren't near military medical facilities About 40% of Coast Guard clinics are in areas with...

The State Department maintains properties at over 275 posts worldwide. As of FY 2020, the properties had a maintenance backlog of $3 billion. State's efforts to address this backlog are complicated by challenges with hiring and retaining maintenance staff. For its maintenance workforce, State has adopted most leading practices in strategic workforce planning. Adopting the remaining practices would help the agency better understand this workforce...

The Lobbying Disclosure Act requires paid lobbyists to file reports on their lobbying activity, on whether they previously held certain government positions, and more. We assess their compliance by reviewing a sample of reports, interviewing the lobbyists who filed them, and cross-checking information. As in past years, most lobbyists filed the required reports and were able to provide supporting documentation. But, 27% of the reports...