GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
Millions of Americans had trouble paying their rent or mortgages after the COVID-19 pandemic disrupted the U.S. economy. The CARES Act appropriated $12.4 billion to the Department of Housing and Urban Development to help address emergent needs.
Over the past few years, the Department of Defense has been updating how it develops and acquires software for its weapon and business IT systems. It established a software acquisition pathway emphasizing rapid delivery and user engagement, for example, through Agile software development.
When a college closes, students can be left with loans, no degree, and no path forward. Some of those students may be eligible for federal student loan forgiveness through a "closed school discharge" from the Department of Education.
As part of our role in helping Congress to oversee its own funds, we performed certain procedures that were requested on behalf of the Secretary of the Senate. We independently counted the cash and noncash items (e.g., cashed checks) in the Senate Disbursing Office on Aug. 10.
The U.S. Postal Service has more than 32,000 facilities. We reviewed damages to them from recent weather-related natural disasters, what USPS is doing to make them more resilient to climate change, and more.
Telework is essential to the continuity of federal operations in emergencies—but it also brings added cybersecurity risks. We examined federal agencies' preparedness to support expanded telework during the COVID-19 pandemic.
The Department of Housing and Urban Development relies on outdated IT infrastructure and manual processes to insure a portfolio of single-family mortgages worth over $1 trillion. HUD has made several unsuccessful attempts to modernize its IT.
Many federal agencies like the National Park Service and Federal Aviation Administration rely, in part, on user fees. In FY 2019, federal agencies collected over $100 billion in fees dedicated to specific purposes like park maintenance and airport improvements.