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Since 2014, millions of Americans have purchased health insurance through exchanges—or marketplaces—established under the Affordable Care Act.
Our investigators posed as people with pre-existing conditions seeking health insurance to test if sales representatives listed on healthcare.
Our undercover agents conducted 31 tests on health insurance sales representatives to gauge their use of deceptive practices, such as making false statements about coverage. Agents said they had pre-existing conditions, such as diabetes, and sought coverage.
Businesses can use facial recognition technology to verify or identify people and provide them with access to buildings or online accounts. They can also use the technology to authorize payments, identify shoplifters, and even monitor the spread of COVID-19.
The U.S. Postal Service has over 31,000 retail facilities—a network reaching into almost every community in the nation. As demand for some mail products has declined, USPS has been unable to cover its costs as it is required to do—putting it on our High Risk list.
Robocalls and other unwanted calls consistently rank among the top consumer complaints to FCC and FTC.
Robocallers often use a fake caller ID—a practice known as “spoofing”—to disguise their identities and gain credibility.
Data breaches have exposed the personal data of hundreds of millions of people and put them at risk for identity theft.
We looked at what you can do if you're a victim of a data breach. Identity theft services can be convenient, but they don't prevent fraud from happening in the first place.