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The Veterans Benefits Administration has over 9,000 claims processors for disability compensation. In 2019, VBA processed over 1.4 million claims and provided $88 million in benefits to veterans with disabilities.
Nearly 5 million veterans have a disability connected to their service, and many face challenges finding jobs as a result. VA’s Vocational Rehabilitation and Employment program helps veterans prepare for, find, and keep a job, usually with help from a counselor who prepares an employment plan.
The Veterans Health Administration is facing key human capital challenges that hamper its ability to effectively serve veterans—including skills gaps within medical centers’ HR offices and inadequate training for HR staff.
What GAO Found The Department of Veterans Affairs (VA) performs key information technology (IT)-related functions, such as leadership, strategic planning, systems development and acquisition, and systems operations and maintenance, largely through its centralized Office of Information & Technology...
What GAO FoundThe Department of Veterans Affairs (VA) has made significant changes to its verification processes for service-disabled and other veteran-owned small businesses to improve operations and address program weaknesses, but continues to face challenges in establishing a stable and efficient...
The Department of Veterans Affairs (VA) pays billions of dollars in compensation and pension benefits to disabled veterans and their dependents. For those beneficiaries who are unable to manage their own affairs, VA appoints a third party, called a fiduciary, to manage their VA funds.
The Dependency and Indemnity Compensation (DIC) program provides monthly payments to the survivors of those who died as a result of a service-connected disability or while on active duty in the military. In fiscal year 2008, the Department of Veterans Affairs (VA) paid over $4.