GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
Recognizing the importance of human capital to information technology (IT) and the need to improve the skills of federal IT workers, Congress created the Information Technology Exchange Program (ITEP) as part of the E-Government Act of 2002.
This letter responds to follow-up questions about our September 14, 2005, testimony before Congress. In that testimony, we discussed the Federal Bureau of Investigation's (FBI) progress in building management capabilities essential to successfully modernizing its information technology (IT) systems.
The U.S. Customs Service is conducting a multiyear, multibillion dollar project, the Automated Commercial Environment (ACE), a new trade processing system that is planned to support effective and efficient movement of goods into the United States.
This testimony discusses the federal government's strategic human capital management challenges, particularly in the information technology (IT) area. No management issue facing federal agencies could be more critical to the nation than their approach to attracting, retaining, and motivating people.
Federal agencies spend billions of tax dollars each year to buy services--from clerical support to information technology assistance to the management of national laboratories. The federal government spent more than $87 billion in services--a 24 percent increase in real terms from fiscal year 1990.
This publication supersedes AIMD-00-83, Executive Guide: Maximizing the Success of Chief Information Officers (Exposure Draft), March 2000. This guide is intended to assist federal agencies in maximizing the success of chief information officers (CIO).
Pursuant to a congressional request, GAO provided information on the Federal Bureau of Investigation's (FBI) plans and controls for year 2000 business continuity planning, focusing on: (1) the status of and plans for completing the FBI's contingency planning for continuity of operations; and (2) whether...