GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
The rapidly rising costs of health care, along with an increasing concern for the quality of care and the safety of patients, are driving health care organizations to use information technology (IT) to automate clinical care operations and their associated administrative functions.
The U.S. Postal Service invests hundreds of millions of dollars in information technology (IT) each year to support its mission of providing prompt, reliable, and efficient mail service to all areas of the country. It must support these operations through the revenues it earns for its services.
In January 2002, GAO issued an amendment to Government Auditing Standards, Amendment No. 3, Independence, which substantially changed the previous standard to better serve the public interest and to maintain a high degree of integrity, objectivity and independence for audits of government entities.
In light of the fourth anniversary of the Internal Revenue Service (IRS) Restructuring and Reform Act of 1998, which established Congress' expectation that IRS modernize to better meet taxpayer needs, GAO gave an overview of IRS's current performance and resources and then assessed the progress that...
It is essential that the U.S. military--the government's largest user of information technology (IT)--adopt effective IT acquisition practices. This report presents a generic framework of IT acquisition practices from leading commercial firms.
Pursuant to a congressional request, GAO discussed the Social Security Administration's (SSA) progress in implementing key information technology initiatives critical to its ability to effectively serve the public, focusing on SSA's efforts to: (1) achieve year 2000 readiness; (2) implement the Intelligent...