GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
What GAO Found The Internal Revenue Service (IRS) provided the lowest level of telephone service during fiscal year 2015 compared to prior years, with only 38 percent of callers who wanted to speak with an IRS assistor able to reach one.
What GAO Found The Department of Defense's (DOD) September 2014 and February 2015 reports did not fully address most statutory requirements identified in section 955 of the National Defense Authorization Act (NDAA) for fiscal year 2013.
What GAO Found The National Nuclear Security Administration (NNSA) has identified 83 facilities at six of its eight sites for transfer to the Department of Energy's (DOE) Office of Environmental Management (EM) for disposition, and the condition of NNSA's facilities awaiting transfer continues to degrade....
What GAO Found GAO convened a forum of chief human capital officers (CHCO) who described a number of difficulties their agencies face in maintaining the capacity to meet their missions during lean fiscal times.
What GAO Found American Samoa employment and earnings have decreased since 2007, but employment increased slightly from 2011 to 2012. Since 2005, the American Samoa economy has had a flat or declining real gross domestic product (GDP).
What GAO FoundGAO identified nine leading practices to promote successful data-driven performance reviews--referred to as quarterly performance reviews--at the federal level.Agency leaders use data-driven reviews as a leadership strategy to drive performance improvement.
What GAO FoundOf the 71 nonmajor projects that the Department of Energy's (DOE) Office of Environmental Management (EM) and National Nuclear Security Administration (NNSA) completed or had under way from fiscal years 2008 to 2012, 21 met or are expected to meet their performance targets for scope, cost,...
What GAO Found In fiscal year 2012, the Navy and the Air Force met their adjusted civilian workforce cap targets, but the Army did not. The Department of Defense (DOD) estimated the civilian workforce cap saved the department $2.2 billion in fiscal year 2012 and would save a total of $11.