GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
The CARES Act mandates that we monitor the federal government's pandemic response. We reviewed federal agencies' plans for workers to reenter the workplace safely.
Agencies drafted workplace reentry plans shortly after most civilian feds shifted to telework.
The U.S. Postal Service has increased its hiring of non-career employees to save money. Non-career employees are paid less and receive fewer benefits than career employees, and USPS has more flexibility with their schedules.
The Coast Guard took steps to protect its staff from COVID-19, including expanding telework. As staff continue using this flexibility, the Coast Guard needs to ensure staff are following telework policies—now, and going forward.
During the COVID-19 pandemic, federal agencies have used telework as a strategy to help them continue their work in trying circumstances. We assembled our past work on federal telework to provide information that can help agencies improve their telework programs.