GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
Many federal agencies like the National Park Service and Federal Aviation Administration rely, in part, on user fees. In FY 2019, federal agencies collected over $100 billion in fees dedicated to specific purposes like park maintenance and airport improvements.
We surveyed people whose email addresses were attached to public comments on proposed rules from 10 federal agencies. From 5% to 30% of the people (depending on the agency) said they did not make the comment. At 8 agencies, most of the comments did not have email addresses.