GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
Identifying skill gaps and staffing needs is key to addressing the federal government’s IT workforce challenges.
We evaluated how major executive agencies implemented the 8 IT workforce planning practices in our framework, like recognizing key skills employees will need and planning for them.
Recognizing the importance of human capital to information technology (IT) and the need to improve the skills of federal IT workers, Congress created the Information Technology Exchange Program (ITEP) as part of the E-Government Act of 2002.
The Federal Bureau of Investigation (FBI) recently began a 6-year, $425 million program called Sentinel to replace and expand on both its failed Virtual Case File (VCF) project and its antiquated, paper-based, legacy system for supporting mission-critical intelligence analysis and investigative case...
Billions of dollars have been spent governmentwide to modernize financial management systems that have often exceeded budgeted cost, resulted in delays in delivery dates and did not provide the anticipated system functionality when implemented.
This letter responds to follow-up questions about our September 14, 2005, testimony before Congress. In that testimony, we discussed the Federal Bureau of Investigation's (FBI) progress in building management capabilities essential to successfully modernizing its information technology (IT) systems.
The Federal Bureau of Investigation (FBI) is investing more than a billion dollars over 3 years to modernize its information technology (IT) systems. The modernization is central to the bureau's ongoing efforts to transform the organization.
The September 11, 2001, terrorist attacks precipitated a shift in how the FBI uses its investigative resources to prevent future terrorist incidents. The attacks led to the FBI's commitment to reorganize and transform itself.
Pursuant to a congressional request, GAO reviewed the design and implementation of the Customs Service's Self-Inspection Program (SIP), focusing on: (1) SIP's principal features; (2) the basis for Customs' design for SIP; (3) how SIP differs from Customs' previous management inspection program; and (4)...