GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
The Consumer Financial Protection Bureau oversees and enforces federal fair lending laws that protect consumers from discrimination. In 2019, it completed a reorganization of its fair lending activities.
In the reorganization, CFPB didn't follow leading practices for organizational change.
About 60% of seaborne trade involves standardized shipping containers. Upon arriving at port, containers are placed on an "intermodal chassis"—a wheeled base frame for transporting shipping containers.
In the U.S.
Servicemembers (like most Americans) enter into contracts with mandatory arbitration clauses—such as apartment leases. These contracts require disputes to be resolved in private proceedings with arbitrators instead of in court.
Through its Paycheck Protection Program and Economic Injury Disaster Loans, the Small Business Administration has provided about $729 billion to small businesses hurt by COVID-19.
SBA streamlined the programs to speed fund distribution.
Robocalls and other unwanted calls consistently rank among the top consumer complaints to FCC and FTC.
Robocallers often use a fake caller ID—a practice known as “spoofing”—to disguise their identities and gain credibility.
Do women pay more than men for similar consumer products, giving rise to what some call a “Pink Tax”? After controlling for product size and other factors, prices for half of the personal care items we looked at are higher for women, including deodorants and fragrances.
What GAO Found Ticket pricing, resale activity, and fees for events vary. Tickets to popular events sold on the primary market sometimes are priced below the market price, partly because performers want to make tickets affordable and maintain fans' goodwill, according to industry representatives.