GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
The Freedom of Information Act requires federal agencies to provide public access to certain records and information without waiting for specific requests.
Only 1 of 3 agencies we studied had policies in place to address and document compliance with these proactive disclosure requirements.
The Federal Aviation Administration manages the U.S. aircraft registry, which maintains information on about 300,000 civil aircraft. Accurate registry information can help investigators combat illegal activities such as drug trafficking or purchasing an aircraft as part of a money laundering scheme.
3 federal agencies—the Federal Aviation Administration, the Department of Energy’s Office of Science, and the Bureau of Prisons—spent over $50 million in FY 2018 on warehouses, many of which contain property (like vehicles, furniture, and computers).
When travel plans go awry, airline passengers may take out their frustrations on customer service agents. We surveyed 104 customer service agents. About half said passengers had verbally threatened them and 10% said passengers had physically assaulted them in the past year.
What GAO FoundThe General Services Administration's (GSA) 218 high-value leases GAO reviewed represented only about 3 percent of the total number of GSA leases, yet made up about one-third of its leased portfolio in terms of cost and size.