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The General Services Administration developed an "online marketplace program" to make it easier for agencies to buy commercially available products, e.g., office supplies.
GSA started testing the program since our 2018 report, contracting with 3 online marketplace providers.
The Freedom of Information Act requires federal agencies to provide public access to certain records and information without waiting for specific requests.
Only 1 of 3 agencies we studied had policies in place to address and document compliance with these proactive disclosure requirements.