GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
We testified about the critical roles the Federal Emergency Management Agency and Departments of Transportation and Treasury have played in the federal response to the COVID-19 pandemic, particularly in the transportation sector.
Each year, we make more than 1,000 recommendations to help improve the federal government. We alert department heads to the recommendations where they can save the most money, address issues on our High Risk List, or significantly improve government operations.
Recent attacks in the U.S. and Europe highlight the importance of strengthening and securing rail systems around the world.
Among other things, we looked at how the U.S. Transportation Security Administration works with U.S.
U.S. airports collectively received $14 billion annually (on average) for infrastructure projects between fiscal years 2013-2017.
Their three largest funding sources are:
Funding from federal Airport Improvement Program grants
Revenue from passenger fees
The Federal Air Marshal Service deploys air marshals to help ensure the security of, and to prevent threats to, civil aviation.
We assessed several air marshal workforce issues. Among other things, air marshals have expressed concerns about schedule unpredictability and sleep deprivation.
When travel plans go awry, airline passengers may take out their frustrations on customer service agents. We surveyed 104 customer service agents. About half said passengers had verbally threatened them and 10% said passengers had physically assaulted them in the past year.