GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
The General Services Administration and Office of Management and Budget oversee the Technology Modernization Fund, which awards federal agencies funds to replace aging IT systems. Congress provided an initial $175 million in funding, from which 11 projects received $89 million.
Generally, federal agencies are only allowed to spend the money that Congress has given them. During a government shutdown, agencies may not have funds—raising questions about whether work may continue.
Each year, we make more than 1,000 recommendations to help improve the federal government. We alert department heads to the recommendations where they can save the most money, address issues on our High Risk List, or significantly improve government operations.
In 2018, the administration released its government-wide reform plan aimed at making the federal government more efficient and effective. The Office of Management and Budget oversees the proposals with support from other lead agencies.
What GAO Found GAO and others have identified a number of key challenges facing federal agencies in ensuring that they have an effective cybersecurity workforce: Identifying skills gaps: As GAO reported in 2011, 2015, and 2016, federal agencies have faced challenges in effectively implementing workforce...
What GAO Found GAO reviewed the customer service standards at Customs and Border Protection (CBP), Forest Service, Federal Student Aid (FSA), the National Park Service (NPS), and two services in the Veterans Benefits Administration (VBA)—disability compensation and Veterans' Group Life Insurance (VGLI)....
What GAO Found Fiscal year 2013 sequestration reduced funding to selected components of federal agencies and their program partners—such as state and local governments—that assist in carrying out agency missions.