GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
The Secret Service relies heavily on data processing to carry out its protective and law enforcement functions. GAO reviewed the use of computers by the Service to evaluate how effectively these resources are managed and how well they contribute towards the accomplishment of its mission.
The method the U.S. Customs Service uses to allocate inspectors to ports-of-entry has created staffing inconsistencies and the potential for their inefficient use. Although Customs has been aware of these shortcomings for many years, only recently have efforts been made to correct the problem.