GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
The federal government faces a severe shortage of digital expertise in fields such as artificial intelligence and cybersecurity. A recent report urged establishing a new service academy—similar to the military academies—to train future digital civil servants.
The Office of Personnel Management (OPM) manages the systems that process retirement benefits for most federal civilian employees. In fiscal year 2003, over 198,000 claims were processed and over $50 billion in benefits was paid through OPM's retirement systems.
GAO reviewed states' efforts to meet the information needs associated with welfare reform, with a focus on Temporary Assistance for Needy Families (TANF), focusing on the: (1) extent to which automated systems in selected states meet key information needs of programs that help low-income individuals...