GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
Staffing levels at the Office of Federal Student Aid—the largest consumer lender in the country—have not kept pace with its growing student loan portfolio. We found that from FYs 2010-2019 borrowers increased almost 150%, but the office's staff increased 6%.
The Public Service Loan Forgiveness program is one way to encourage public service. It forgives federal student loan balances for eligible borrowers who have made 10 years of payments while in certain public service jobs.
The Department of Agriculture's National School Lunch Program and School Breakfast Program give schools billions of dollars every year to provide meals for children. Historically, the rates of estimated payment errors have been high, suggesting that the programs may be vulnerable to fraud.
Many college students may not have enough to eat—but nobody knows exactly how many. Studies show a range of estimates, but none of the 31 we reviewed provided a national estimate. We also looked at student use of the Supplemental Nutrition Assistance Program. Of the 3.
What GAO Found The Department of Education's Office of Federal Student Aid (FSA) partners with various entities (“non-school partners”) that are involved primarily in supporting the repayment and collection of student loans.
What GAO Found The Department of Education (Education) relies on contracted loan servicers to help manage its outstanding federal student loans, but GAO has previously identified weaknesses with Education's oversight of these servicers.
What GAO Found The Department of Education (Education) is responsible for evaluating a variety of information to determine whether a postsecondary school should be certified to administer federal student aid programs, and agency data show that it approves most schools that apply.
What GAO Found Job Corps centers reported 13,673 safety and security incidents involving students from July 2016 to June 2017, according to GAO's analysis of the Department of Labor's (DOL) Employment and Training Administration's (ETA) data.
What GAO Found The Department of Education's (Education) Office of Federal Student Aid (FSA) and postsecondary schools collect, use, and share a variety of information—including personally identifiable information (PII)—from students, their families, and others to support the administration of student...
What GAO Found The Department of Education (Education) and its contracted loan servicers provide a range of information to borrowers about their federal Direct Loans for higher education, such as repayment plans and procedures, but some borrowers GAO interviewed reported difficulties with contacting...