GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
The importance and widespread use of federal information makes its accuracy imperative. The Information Quality Act (IQA) required that the Office of Management and Budget (OMB) issue guidelines to ensure the quality of information disseminated by federal agencies by fiscal year 2003.
To obtain government services, members of the public must often provide agencies with personal information, which includes both identifying information (such as name or Social Security number, which can be used to locate to identify someone) and nonidentifying information (such as age or gender).
For federal agencies to become high-performing organizations, top management needs to foster performance-based cultures, find ways to measure performance, and use performance information to make decisions.
This report, part of GAO's performance and accountability series, provides an overview of management challenges and program risks facing the federal government. The series also contains 21 separate reports on individual agencies.