GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
We surveyed people whose email addresses were attached to public comments on proposed rules from 10 federal agencies. From 5% to 30% of the people (depending on the agency) said they did not make the comment. At 8 agencies, most of the comments did not have email addresses.
When federal agencies propose new rules, they usually provide an opportunity for public comment, but agencies aren't required to collect or verify commenters' identity information.
Mass mailing campaigns can result in thousands of duplicate comments.