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As of February 1, 2023, there are 4825 open recommendations that still need to be addressed. 464 of these are priority recommendations, those that we believe warrant priority attention. Learn more about our priority designation on our Recommendations page.

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1 - 2 of 2 Recommendations, including 0 Priority Recommendations

Whistleblower Protection: Actions Needed to Strengthen Selected Intelligence Community Offices of Inspector General Programs

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2 Open Recommendations
Agency Recommendation Status
Office of the Inspector General of the NSA/CSS The Inspector General of NSA should develop and implement a quality assurance program for the OIG's investigations division. This program should consist of routine internal and external quality assurance reviews consistent with CIGIE standards and guidance. (Recommendation 22)
Open – Partially Addressed

The NSA OIG concurred with this recommendation. The NSA OIG has an external quality assurance review scheduled for its Investigations Division with an Intelligence Community partner OIG for fiscal year 2024. In April 2022, NSA OIG told us that it has developed a Quality Assurance Program with purview across the OIG, including its Investigations Division. According to the NSA OIG, this Program is independent from the Investigations Division and samples and reviews completed investigation cases to ensure compliance with CIGIE guidelines. However, the NSA OIG did not provide documentation

Office of the Inspector General of the NSA/CSS The Inspector General of NSA should develop an investigator training plan that provides an approach that systematically links the requisite knowledge, skills, and abilities to training requirements to an investigator's career progression. (Recommendation 23)
Open – Partially Addressed

The NSA OIG concurred with this recommendation. In April 2022, NSA OIG provided us a career progression training plan to support and fulfill Individual Development Plans (IDP) of assigned investigators for its Investigations Division. However, as of July 2022, the training plan had not yet been formally incorporated into the NSA OIG's Investigations Manual. NSA OIG told us that the Investigations Manual is currently being revised and the new training plan will be incorporated into its new version. We will continue to follow up on this recommendation.

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For questions about a specific recommendation, contact the person or office listed with the recommendation. For general information about recommendations, contact GAO's Audit Policy and Quality Assurance office at (202) 512-6100 or apqa@gao.gov.