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Community Services Block Grant: Better Alignment of Outcome Measures with Program Goals Could Help Assess National Effectiveness

1 Open Recommendations
Agency Recommendation Status
Office of Community Services The Director of OCS, in developing the new performance management approach for the CSBG program, should ensure that its performance framework includes information on (1) details for how the national measure is linked to and used to assess the three national program goals, (2) descriptions of how the updated state and local performance outcome measures align with national program goals, and (3) a written plan for how OCS will assess the reliability of state performance outcome data. (Recommendation 1)

HHS agreed with this recommendation and plans to better align its performance measures with the three national performance goals outlined in the new CSBG Theory of Change. We encourage the agency to focus on aligning its performance outcomes with the three national goals of the CSBG program as established by the CSBG Act, which are similar but not identical to the three goals outlined in the new CSBG Theory of Change. HHS also stated that it would implement additional actions to assess the reliability of state performance outcome data. HHS began an internal review in February 2020 and convened

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