Recommendations Database

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As of February 1, 2023, there are 4825 open recommendations that still need to be addressed. 464 of these are priority recommendations, those that we believe warrant priority attention. Learn more about our priority designation on our Recommendations page.

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1 - 20 of 49 Recommendations, including 0 Priority Recommendations

Affordable Broadband: FCC Could Improve Performance Goals and Measures, Consumer Outreach, and Fraud Risk Management

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9 Open Recommendations
Agency Recommendation Status
Federal Communications Commission The Chair of FCC should ensure that ACP performance goals and measures align with key attributes of effective performance goals and measures. (Recommendation 1)
Open

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Communications Commission The Chair of FCC should revise the language translation process (for both "in-house" and contracted translations, as appropriate) for developing ACP non-English outreach materials to include the following steps: (1) develop a plan for designing and producing translated products; (2) incorporate review and quality assurance steps into the translation process and document completion of these steps during each process; (3) develop and test the products with others who represent the intended audience; and (4) update and finalize the products based on development and testing results. (Recommendation 2)
Open

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Communications Commission The Chair of FCC should develop a consumer outreach plan, which aligns with leading practices for consumer outreach planning, to educate eligible consumers about ACP. (Recommendation 3)
Open

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Communications Commission The Office of the Managing Director should develop and implement a process, with clearly defined responsibilities and sources of information on fraud risks, for conducting fraud risk assessments for ACP at regular intervals and when there are changes to the program or operating environment. (Recommendation 4)
Open

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Communications Commission The Office of the Managing Director should develop and implement an antifraud strategy for ACP that aligns with leading practices in the Fraud Risk Framework. These practices include documenting and communicating the program's activities for preventing, detecting, and responding to fraud and establishing roles and responsibilities of those involved in fraud risk management activities. (Recommendation 5)
Open

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Communications Commission The Office of the Managing Director should develop and implement processes to monitor antifraud controls related to preventing duplicate subscribers in ACP. (Recommendation 6)
Open

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Communications Commission The Office of the Managing Director should develop and implement processes to monitor antifraud controls related to subscriber identity verification in ACP. (Recommendation 7)
Open

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Communications Commission The Office of the Managing Director should develop and implement processes to monitor antifraud controls related to subscriber address validation in ACP. (Recommendation 8)
Open

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Communications Commission The Office of the Managing Director should use information obtained from monitoring processes to improve the design and implementation of fraud risk management activities in ACP, including its fraud risk assessment and subsequent antifraud strategy. (Recommendation 9)
Open

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Satellite Licensing: FCC Should Reexamine Its Environmental Review Process for Large Constellations of Satellites

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3 Open Recommendations
Agency Recommendation Status
Federal Communications Commission The Federal Communications Commission should review whether licensing large constellations of satellites normally does not have significant effects on the human environment and document FCC's resulting decision. (Recommendation 1)
Open

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Communications Commission The Federal Communications Commission should establish a timeframe and process for a periodic review of its categorical exclusion under NEPA and publish both on the FCC website. (Recommendation 2)
Open

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Communications Commission The Federal Communications Commission should identify the factors that FCC will consider in determining whether an extraordinary circumstance is present when reviewing licenses for large constellations of satellites and make the results available to the public. (Recommendation 3)
Open

When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Workforce Diversity: Hispanic Workers Are Underrepresented in the Media, and More Data Are Needed for Federal Enforcement Efforts

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1 Open Recommendations
Agency Recommendation Status
Federal Communications Commission The Chair of FCC should work with EEOC to develop a new memorandum of understanding that includes a plan for EEOC to routinely share data with FCC regarding discrimination charges filed against broadcasters and cable and satellite television operators. (Recommendation 2)
Open

FCC agreed with this recommendation and described their initial efforts to work collaboratively with EEOC to address it. We will monitor the agency's progress and consider closing the recommendation when these efforts are complete.

Federal Rulemaking: Selected Agencies Should Fully Describe Public Comment Data and Their Limitations

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1 Open Recommendations
Agency Recommendation Status
Federal Communications Commission The Chair of FCC should fully describe available public comment data, including what data elements mean and any limitations, to external users of the data. (Recommendation 1)
Open

In March 2022, FCC stated that it would be working to address the recommendation as part of an upgrade to its Electronic Comment Filing System. This will include posting a data dictionary on the user help webpages to explain the elements maintained by the system. FCC expects this system upgrade to occur in 2022, and we will continue to monitor FCC's efforts in this area.

Broadband: FCC Should Analyze Small Business Speed Needs

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1 Open Recommendations
Agency Recommendation Status
Federal Communications Commission We are recommending that the Chair of FCC solicit input from stakeholders and conduct analysis of small businesses broadband speed needs and incorporate the results of this analysis into its determination of the benchmark for broadband. (Recommendation 1)
Open

Previously, FCC stated that it intends to seek comment regarding the broadband needs of small businesses when it initiates its next inquiry to determine whether advanced telecommunications capability is being deployed to all Americans in a reasonable and timely manner. This is a review FCC generally completes annually, resulting in a report about the state of broadband deployment. As of January 2023, FCC has not yet implemented this recommendation. We will monitor FCC's inquiry and resulting report once it is published to determine whether FCC has implemented our recommendation.

Spectrum Management: Agencies Should Strengthen Collaborative Mechanisms and Processes to Address Potential Interference

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5 Open Recommendations
Agency Recommendation Status
Federal Communications Commission The Chair of FCC should establish clearly defined and agreed-upon processes for making decisions on spectrum-management activities that involve other agencies, particularly when consensus cannot be reached, in consultation with NTIA and—as appropriate—State. (Recommendation 1)
Open

In a January 2022 letter, FCC affirmed its commitment to implement this recommendation. FCC is working to close gaps in its processes and is considering responsive changes in procedures to improve coordination and cooperation in addressing spectrum sharing and the potential for harmful interference. We will continue to monitor FCC's efforts to implement this recommendation.

Federal Communications Commission The Chair of FCC should clarify and further identify shared goals or outcomes for spectrum-management activities that involve collaboration and ways to monitor and track progress, in consultation with NTIA and—as appropriate—State. (Recommendation 2)
Open

In a January 2022 letter, FCC affirmed its commitment to implement this recommendation, and noted that noted that FCC is committed to ensuring appropriate, continued coordination and collaboration with federal partner agencies, relying on data driven processes and promoting transparency, as it carries out its spectrum management mission and duties consistent with the law. We will continue to monitor FCC's efforts to implement this recommendation.

Federal Communications Commission The Chair of FCC should update the FCC-NTIA MOU to address identified gaps (such as the lack of clearly defined goals and agreed-upon processes for making decisions) and develop a means to continually monitor and update this agreement, in consultation with NTIA. (Recommendation 3)
Open

In a January 2022 letter, FCC affirmed its commitment to implement this recommendation. FCC is reviewing suggestions for updating the document, as well as monitoring pending legislation that addresses the MOU. We will continue to monitor FCC's efforts to implement this recommendation.

Federal Communications Commission The Chair of FCC should request that State initiate a review of the General Guidance Document—in consultation with FCC, NTIA, and other relevant participants—and update and develop a means to continually monitor and update this document. (Recommendation 4)
Open

In a January 2022 letter, FCC affirmed its commitment to implement this recommendation. Specifically, FCC noted that actions are also underway to finalize its review and update of the General Guidance Document. FCC also stated it has provided input to the State Department on ways to update and improve the document. We will continue to monitor FCC's efforts to implement this recommendation.

Federal Communications Commission The Chair of FCC should establish procedures to help guide the design (including selection of acceptable assumptions and methodologies) of spectrum-sharing and potential-interference studies intended as U.S. contributions to WRC technical meetings, in consultation with NTIA, State, and other federal participants of the U.S. technical preparatory process. (Recommendation 5)
Open

In a January 2022 letter, FCC affirmed its commitment to implement this recommendation. FCC noted that it continues to offer expertise and experience in guiding the design of studies intended as U.S. contributions to international technical meetings. We will continue to monitor FCC's efforts to implement this recommendation.

Note: the list of open recommendations for the last report may continue on the next page.

Have a Question about a Recommendation?

For questions about a specific recommendation, contact the person or office listed with the recommendation. For general information about recommendations, contact GAO's Audit Policy and Quality Assurance office at (202) 512-6100 or apqa@gao.gov.