Recommendations Database

GAO’s recommendations database contains report recommendations that still need to be addressed. GAO’s priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. Below you can search only priority recommendations, or search all recommendations.

Our recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Moreover, when implemented, some of our priority recommendations can save large amounts of money, help Congress make decisions on major issues, and substantially improve or transform major government programs or agencies, among other benefits.

As of December 2, 2021, there are 4653 open recommendations, of which 482 are priority recommendations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented.

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Federal Leasing: Quality Information and Metrics Would Allow GSA to Better Assess the Value of Its Broker Program

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1 Open Recommendations
1 Priority
Agency Recommendation Status
General Services Administration
Priority Rec.
This is a priority recommendation.
GSA should assess and address the reliability of the information used to calculate reported cost savings for the broker program. (Recommendation 1)
Open

Previously, GSA indicated that the agency would review how it uses data to manage the broker program, develop a quality control plan and follow-up on outcomes. In November 2020, GSA updated us on their progress, noting that they have implemented a new data collection and analysis tool to monitor and assess broker performance. This new tool includes tracking how brokers contribute to controlling and avoiding costs. We will monitor GSA's progress implementing this new system and follow-up with the agency about how well it is working after they have collected the first year of data.

Federal Real Property: GSA Should Improve Accuracy, Completeness, and Usefulness of Public Data

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1 Open Recommendations
1 Priority
Agency Recommendation Status
General Services Administration
Priority Rec.
This is a priority recommendation.
The Administrator of GSA should coordinate with agencies to ensure that street address information in the public database is complete and correctly formatted. (Recommendation 1)
Open

GSA agreed with the recommendation and, along with the Federal Real Property Council (FRPC), has taken a multipronged approach to improving location data. First, GSA officials revised the data reporting standards to favor longitude and latitude coordinates instead of street addresses. Second, GSA published a web-based tool to assist agencies in identifying and correcting erroneous geographic data elements. Third, the FRPC Data Governance Working Group developed an action plan that commits member agencies to accurately report geographic data elements. In August 2021, GSA provided evidence that

Federal Real Property: DHS and GSA Need to Strengthen the Management of DHS Headquarters Consolidation

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2 Open Recommendations
2 Priority
Agency Recommendation Status
General Services Administration
Priority Rec.
This is a priority recommendation.
In order to improve transparency and allow for more informed decision making by congressional leaders and DHS and GSA decision-makers, before requesting additional funding for the DHS headquarters consolidation project, the Secretary of Homeland Security and the Administrator of the General Services Administration should work jointly to conduct the following assessments and use the results to inform updated DHS headquarters consolidation plans: (1) a comprehensive needs assessment and gap analysis of current and needed capabilities that take into consideration changing conditions, and (2) an alternatives analysis that identifies the costs and benefits of leasing and construction alternatives for the remainder of the project and prioritizes options to account for funding instability.
Open

The Department of Homeland Security Headquarters Consolidation Accountability Act of 2015 (Pub. L. No. 114-150), enacted on April 29, 2016, mirrors GAO recommendations in this area. Among other things, the act requires DHS, in coordination with GSA, to submit information to Congress about DHS's headquarters consolidation efforts not later than 120 days of enactment. As of April 2020, DHS and GSA had not submitted the information to Congress required by Pub. L. No. 114-150. Required information includes a comprehensive assessment of property and facilities utilized by DHS in the National

General Services Administration
Priority Rec.
This is a priority recommendation.
In order to improve transparency and allow for more informed decision making by congressional leaders and DHS and GSA decision-makers, before requesting additional funding for the DHS headquarters consolidation project, after revising the DHS headquarters consolidation plans, the Secretary of Homeland Security and the Administrator of the General Services Administration should work jointly to develop revised cost and schedule estimates for the remaining portions of the consolidation project that conform to GSA guidance and leading practices for cost and schedule estimation, including an independent evaluation of the estimates.
Open

The Department of Homeland Security Headquarters Consolidation Accountability Act of 2015 (Pub. L. No. 114-150) was enacted on April 29, 2016. Among other things, the act requires DHS, in coordination with GSA, to submit information to Congress about DHS headquarters consolidation efforts not later than 120 days of enactment. As of April 2020, DHS and GSA had not submitted the information to Congress required by Pub. L. No. 114-150. Required information includes updated cost and schedule estimates for the consolidation project that are consistent with GAO's recommendations in GAO-14-648

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For questions about a specific recommendation, contact the person or office listed with the recommendation. For general information about recommendations, contact GAO's Audit Policy and Quality Assurance office at (202) 512-6100 or apqa@gao.gov.